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Cover

Technical Communication

Principles and Practice

Third Edition

Meenakshi Raman and Sangeeta Sharma

Publication Date - October 2015

ISBN: 9780199457496

516 pages
Paperback
9.7 x 7.4 inches

Retail Price to Students: $124.99

A balanced, comprehensive guide to writing in engineering

Description

Technical Communication: Principles and Practice, now in its third edition, discusses the core concepts of technical communication, explaining techniques with the help of numerous examples and practice exercises. With its in-depth coverage and practical orientation, this book is useful not only for students, but also as reference material for corporate training programs.

Features

  • User-friendly approach with easy-to-understand language
  • Numerous examples and practice exercises
  • Practical tips on pronunciation, accent, intonation, grammar, and vocabulary basic to effective technical communication
  • Discussion on the topics essential for enhancing the skills required to communicate through the web

About the Author(s)

Meenakshi Raman is Professor and Head of the Department of Humanities and Social Sciences at the Goa Campus of the Birla Institute of Technology and Science (BITS), Pilani.

Sangeeta Sharma is an associate professor in the Department of Humanities and Social Sciences at the Birla Institute of Technology and Science (BITS), Pilani.

Table of Contents

    1. Basics of Technical Communication
    Introduction
    Importance of Technical Communication
    General and Technical Communication
    Objectives and Characteristics of Technical Communication
    Process of Communication
    Levels of Communication
    Flow of Communication
    Visual Aids in Technical Communication
    Exercises
    2. Barriers to Communication
    Introduction
    Noise
    Classification of Barriers
    3. Non-verbal Communication
    Introduction
    Kinesics
    Proxemics
    Chronemics
    Correlating Verbal and Non-verbal Communication
    Cross-cultural Variations
    Exercises
    4. Active Listening
    Introduction
    Reasons for Poor Listening
    Traits of a Good Listener
    Listening Modes
    Types of Listening
    Barriers to Effective Listening
    Listening for General Content and Specific Information
    Exercises
    5. Effective Speaking
    Introduction
    Basic Sounds of English
    Word Stress
    Sentence Stress
    Intonation
    Achieving Confidence, Clarity, and Fluency
    Vocal Cues
    Exercises
    6. Conversations and Dialogues
    Introduction
    Conversations
    Telephonic Conversations and Etiquette
    Dialogue Writing
    Exercises
    7. Formal Presentations
    Introduction
    Planning
    Outlining and Structuring
    Nuances of Delivery
    Controlling Nervousness and Stage Fright
    Visual Aids in Presentations
    Application on MS PowerPoint
    Exercises
    8. Interviews
    Introduction
    Objectives of Interviews
    Types of Interviews
    Job Interviews
    Resumes
    Media Interviews
    Press Conferences
    Exercises
    9. Group Communication
    Introduction
    Forms of Group Communication
    Use of Body Language in Group Communication
    Discussions
    Group Discussions
    Organizational GD
    GD as Part of Selection Process
    Meetings
    Conferences
    Symposia and Seminars
    Brochure
    Bulletin
    Newsletter
    Exercises
    10. Reading Comprehension
    Introduction
    Improving Comprehension Skills
    Techniques for Good Comprehension
    Predicting the Content
    Understanding the Gist
    SQ3R Reading Technique
    Study Skills
    Exercises
    11. Elements of Effective Writing
    Introduction
    Rights Words and Phrases
    Sentences
    Writing for the Web
    Exercises
    12. The Art of Condensation
    Introduction
    Steps to Effective Precis Writing
    Guidelines
    Samples
    Exercises
    13. Technical Reports
    Introduction
    Characteristics of a Report
    Categories of Reports
    Formats
    Prewriting
    Structure of Reports
    Types of Reports
    Writing the Report
    Exercises
    14. Technical Proposals
    Introduction
    Definition and Purpose
    Types
    Characteristics
    Structure of Proposals
    Style and Appearance
    Evaluation of Proposals
    Exercises
    15. Formal Letters, Memos, and Email
    Introduction
    Letter Writing
    Business Letters
    Cover Letters
    Memos
    Emails
    Exercises
    16. Research Papers and Technical Descriptions
    Introduction
    Research Paper
    Technical Description
    17. Grammar and Vocabulary Development
    Introduction
    A Brief History of Words
    Using the Dictionary and Thesaurus
    Changing Words from One Form to Another
    Word Formation: Prefixes and Suffixes
    Synonyms and Antonyms
    Idioms
    Confusables
    One-word Substitutes
    Homonyms
    Homophones
    Eponyms
    Phrasal Verbs
    Nouns
    Gerunds
    Infinitives
    Subject-verb Agreement
    Tenses
    Active and Passive Voice
    Conditional Sentences
    Adjectives and Degrees of Comparison
    Adverbs
    Conjunctions
    Prepositions
    Articles
    Exercises

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