We use cookies to enhance your experience on our website. By continuing to use our website, you are agreeing to our use of cookies. You can change your cookie settings at any time. Find out more
Instructor inspection copy request

E-book purchase
Choose a subscription

Downloaded copy on your device does not expire. Includes 4 years of Bookshelf Online.

close

Where applicable, tax will be added to the above price prior to payment.

E-book purchasing help

E-book purchase

E-books are granted under the terms of a single-user, non-transferable license, and may be accessed online from any location.

Contact information
E: Contact Us

Cover

Supervision, Management, and Leadership

An Introduction to Building Community Benefit Organizations

John E. Tropman

Publication Date - March 2020

ISBN: 9780190097875

224 pages
Paperback
6-1/2 x 9-1/4 inches

In Stock

Conversational and well-paced, Supervision, Management, and Leadership draws on classic, time-tested perspectives while fully integrating emerging priorities, practices, and tools of the digital revolution. This book provides readers with a roadmap for moving up in an organization and a handbook for how to develop as a competent manager and leader.

Description

At a time of rapid social, economic, and organizational change, community benefit organizations (CBO) have a nearly unprecedented need for managers and leaders who are not just ethical and mission-centric, but also competent-managers and leaders who have the whole picture of the CBO landscape and the skills to efficiently and effectively guide it in its mission, increase value, and achieve lasting impact.

Conversational and well-paced, Supervision, Management, and Leadership draws on classic, time-tested perspectives while fully integrating emerging priorities, practices, and tools of the digital revolution. This book provides readers with a roadmap for moving up in an organization and a handbook for how to develop as a competent manager and leader.

Features

  • Surveys the landscape of the community-benefit organization to provide deep - yet accessible - coverage of what it means to manage and lead
  • Synthesizes research to provide readers a framework for understanding what good managerial and leadership practice is
  • End of chapter questions for reflective practice and recommended reading from both perennial and contemporary writers

About the Author(s)

John Tropman is Henry J. Meyer Collegiate Professor of Social Work Emeritus at the University of Michigan and Fellow at the American Academy of Social Work and Social Welfare. His research focuses on the organizational elements that create high-performing human service (and other) organizations. Topics of special interest are entrepreneurship, effective group decision making, C-level executives, the problem of executive burnout and flameout, and organizational rewards systems.

Reviews

"The need for skilled leadership and management in the human service field has never been greater. John Tropman's new Supervision, Management, and Leadership is a critically important resource both for those new to human service leadership and management as well as for seasoned professionals challenged with a rapidly changing political, fiscal, and organizational environment." -- Jeanne C. Marsh, George Herbert Jones Distinguished Service Professor, The University of Chicago School of Social Service Administration

"We are in a long era of accountability, in which public and nonprofit human service managers are held to ever-higher standards of organizational effectiveness, quality, and equity. In response to the increasing needs of managers and leaders, John Tropman provides a comprehensive framework and sensible strategies for improving the craft of management. His text provides a wealth of insights for management practitioners ranging from students to supervisors and agency executives." -- Bowen McBeath, Professor of Social Work and Public Administration Portland State University and Beijing Normal University

"John Tropman is a pioneer in human service management. His Supervision, Management, and Leadership is an important new tool for teaching theory and applications. This curricula too often is given short shrift in Social Work education and training. Tropman's text fills a gap." -- Sarah Gehlert, President, American Academy of Social Work and Social Welfare

Table of Contents

    Introduction

    Part 1: Roles and Positions in Organizations
    Chapter 1: The Competence Staircase: From Novice to Maestro
    Chapter 2: What Is Managerial Work?
    Chapter 3: PSOSBPE: The Managerial Toolkit

    Part 2: Understanding Organizations
    Chapter 4: What Is an Organization?
    Chapter 5: Components of an Organization
    Chapter 6: Community Benefit Organizations

    Part 3: The People Picture: Five Kinds of People and How to Manage Them
    Chapter 7: Managing Yourself
    Chapter 8: Managing Subordinates: Building Staff Performance
    Chapter 9: Managing Your Boss, Peers, and External Network

    Part 4: The Product Picture: Accomplishing Jobs, Tasks, and Work
    Chapter 10: Managing Jobs
    Chapter 11: Managing Tasks and Projects
    Chapter 12: Managing Work

    Part 5: Crosscutting Skills: Competence at Any Level
    Chapter 13: Producing Effective Meetings
    Chapter 14: Building Effective Decisions
    Chapter 15: Writing Effective Managerial Documents
    Chapter 16: Effective Verbal Communication

    Part 6: The Executive Edge: Honing and Sharpening
    Chapter 17: Keeping Your Executive Edge
    Chapter 18: Keeping the Organization's Edge
    Chapter 19: Hanging On or Moving On: The Perils and Promise of Executive Transition
    Conclusion

    Appendix: Glossary of Terms
    References
    Index

Related Titles