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Managed Care in Human Services

Edited by Stephen P. Wernet

Publication Date - 01 July 1999

ISBN: 9780190615680

240 pages
6.2 x 9.2 inches


The unique contribution of this book is its exclusive focus on the current impact of managed care on social service organizations and delivery systems, public sector systems, and professional practice. It is one of the only books to address managed care from a social work perspective. And it is the first to address the impact of managed care on services to children.


  • Focuses on managed care from a social work perspective
  • Only book to address children's services issues
  • Covers theory and first-hand field experience
  • Extensive use of case studies

About the Author(s)

Stephen P. Wernet (PhD, University of Texas at Austin; MSW, University of Connecticut) is professor in the School of Social Service and the Department of Public Policy, at Saint Louis University. He is a nationally recognized authority in the field of nonprofit and social work administration. His research program focuses on organizational restructuring through mergers, acquisitions, joint ventures, and strategic alliances as well as web-enhanced and distributed learning in higher education. Professor Wernet has extensive consulting experience with nonprofit and community based organizations. He is recognized and sought for his expertise in the areas of outcome assessment, programmatic and organizational benchmarking, quality management, operational management assessment, and operational planning. Professor Wernet has authored numerous articles and papers on nonprofit organizations, social work administration and distributed learning.

Table of Contents

    1. An Introduction to Managed Care in Human Services
    PART ONE: Service System Design
    2. Challenges and Opportunities for Public Child Welfare
    3. Current Practices in Public Child Welfare,
    4. System Reform in Public Mental Health: The Massachusetts Experience
    5. Redesigning a Community-Based System of Child and Family Services
    PART TWO: The Service Delivery System
    6. Managed PsychCare
    7. A Partnership of Community Provider Organizations for Behavioral Health Care
    8. The Continuum of Care in Children's Behavioral Health Care
    9. Organizational Reform in a Community Mental Health Center
    PART THREE: The Changing Therapeutic Relationship
    10. Relationships, Encounters, and the Corporate Culture in Managed Mental Health Care

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