We use cookies to enhance your experience on our website. By continuing to use our website, you are agreeing to our use of cookies. You can change your cookie settings at any time. Find out more
Cover

Introduction to Human Communication

Perception, Meaning, and Identity

Second Edition

Susan R. Beauchamp and Stanley J. Baran

Publication Date - January 2019

ISBN: 9780190918767

480 pages
Paperback
8 x 10 inches

In Stock

Retail Price to Students: $104.99

The most comprehensive, balanced, and engaging survey of the field

Description

Introduction to Human Communication shows how central effective communication is to shared meaning making, identity construction and maintenance, and responsible interaction with the world. In an inviting and engaging style, Beauchamp and Baran provide the most current and complete survey of the discipline. They cover the basics of communication theory and research with vivid examples while providing practical tools to help students become more thoughtful, confident, and ethical communicators. This text demonstrates the relevance of communication to our everyday lives and invites students to apply what they learn in a broad variety of contexts--including mass communication, organizational communication, health communication, social media, and media literacy.

New to this Edition

  • New self-analysis exercises, "Challenge Yourself," allow students to judge their own communication competence using the lessons from each chapter
  • Movements like #MeToo and March for Our Lives are discussed to show the increasing impact of social media (Chapters 4, 12)
  • Expansion of the intercultural chapter includes discussions of intersectionality, implicit attitudes, the contact hypothesis, and a deeper look at Hofstede's cultural dimensions (Chapter 9)
  • New material on social media covers crowdfunding, disintermediation, and nomophobia; technology and student performance; and how to spot fake news online (Chapter 12)
  • A new discussion of health communication addresses narrative competence, ethics of communicating diagnoses, and digital phenotyping (Chapter 14)
  • Three updated optional chapters on public speaking, types of speeches, and interviewing are available for download on the Companion Website

About the Author(s)

Susan R. Beauchamp is Lecturer in the Department of Communication at Bryant University.

Stanley J. Baran is Professor and Chair in the Department of Communication at Bryant University.

Reviews

"Introduction to Human Communication precisely lays out an introductory survey of the critical topics needed to gain an understanding of communication studies. Unlike other texts, it begins with a strong discussion of communication inquiry and effectively incorporates ethical and socially responsible communication concepts and examples throughout."--Sheena M. Carey, Marquette University

T"his text takes an overall constitutive approach to communication and includes lessons on ethics and responsibility in every chapter."--Kathleen C. Haspel, Fairleigh Dickinson University

"Introduction to Human Communication offers comprehensive coverage of the field of communication that informs students without overwhelming them. Compelling features include effective use of photos and graphics; an inclusive and conversational tone; ethical, personal responsibility, and workplace scenarios that offer interesting details on specific topics; and a review of the learning objectives at the end of each chapter."--Tami Tomasello, Dalton State College

Table of Contents

    Preface

    PART 1. FOUNDATIONS OF COMMUNICATION


    CHAPTER 1. The Communication Process: Perception, Meaning, and Identity
    The Process of Creating Meaning
    --The Evolution of Communication Models
    --Transmissional, Constitutive, and Ritual Views of Communication
    The Power of Culture
    Communication and Perception
    Signs and Symbols
    --Symbolic Interaction and the Looking Glass
    --Frame Analysis
    What Does Communication Give You the Power to Do?
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: Communicating Well to Land the Job
    ETHICAL COMMUNICATION
    PERSONALLY RESPONSIBLE COMMUNICATION
    SOCIALLY RESPONSIBLE COMMUNICATION
    CHALLENGE YOURSELF: Am I a Good Communicator?

    CHAPTER 2. Communication Research and Inquiry
    Theory and Scientific Inquiry
    --Defining Theory
    --Scientific Inquiry
    Three Philosophical Questions that Shape Scientific Inquiry
    Traditions of Communication Inquiry
    --Postpositivist Theory and Research
    --Interpretive Theory and Research
    --Critical Theory and Research
    Tools of Observation: Research Methods
    --Experiments
    --Surveys
    --Textual Analysis
    --Mixing Methods and Traditions
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: The Benefits of Critical Thinking
    CHALLENGE YOURSELF: Am I a Critical Thinker?
    PERSONALLY RESPONSIBLE COMMUNICATION: Solving Not-So-Well-Posed Problems SOCIALLY RESPONSIBLE COMMUNICATION: Communication Inquiry Needs to Be Bigger!
    ETHICAL COMMUNICATION: Where Do You Draw the Line?

    CHAPTER 3. Verbal Communication
    The Structure of Language
    Language and Thought
    --Linguistic Relativity Hypothesis
    --Metaphor
    --The Ladder of Abstraction
    The Functions of Language
    Language and Meaning Making
    --Situational, Social, and Cultural Meaning
    --Syntactic Ambiguity
    --Euphemisms
    Language and Protecting Self-Identity: Politeness Theory
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    SOCIALLY RESPONSIBLE COMMUNICATION: War! What Is It Good For?
    COMMUNICATION IN THE WORKPLACE: Speaking Well to Do Well
    ETHICAL COMMUNICATION: Lying
    CHALLENGE YOURSELF: Am I Good at Making Small Talk?
    PERSONALLY RESPONSIBLE COMMUNICATION: Speaking Inclusively

    CHAPTER 4. Nonverbal Communication
    What Is Nonverbal Communication?
    --Similarities to Verbal Communication
    --Differences from Verbal Communication
    Theory of Nonverbal Coding Systems
    Types of Nonverbal Coding Systems
    --Proxemics
    --Haptics
    --Chronemics
    --Kinesics
    --Vocalics
    --Oculesics
    --Facial Expressions
    --Physical Appearance
    --Artifacts
    --Environmental Factors
    --Silence
    The Role of Nonverbal Communication in Creating Meaning and Identity
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    CHALLENGE YOURSELF: How Nonverbally Immediate Am I?
    PERSONALLY RESPONSIBLE COMMUNICATION: Touching in the Workplace
    COMMUNICATION IN THE WORKPLACE: On-the-Job Nonverbal Communication
    ETHICAL COMMUNICATION: Freedom of Expression versus Professional Appearance
    SOCIALLY RESPONSIBLE COMMUNICATION: Making Meaning of a Common Artifact: The Case of the Hoodie

    CHAPTER 5. Listening
    What is Listening?
    Misconceptions about Listening
    The Components of Effective Listening
    Barriers to Effective Listening
    --Physical Noise
    --Psychological Noise
    --Physiological Noise
    --Semantic Noise
    --External Distractions
    --Counterproductive Listening Styles
    Types of Listening
    Becoming an Effective Listener
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: The 80/20 Rule
    CHALLENGE YOURSELF: Am I a Good Listener?
    PERSONALLY RESPONSIBLE COMMUNICATION: Being an Active Listener
    ETHICAL COMMUNICATION: The Ethics of Listening
    SOCIALLY RESPONSIBLE COMMUNICATION: When Companies Listen to Social Media Users


    PART 2. COMMUNICATION CONTEXTS

    CHAPTER 6. Relational and Conflict Communication
    The Value of Relationships
    The Role of Interpersonal Communication
    Developing and Maintaining Relationships
    --Uncertainty Reduction Theory
    --Social Penetration Theory
    --Social Exchange Theory
    --Investment Model of Commitment
    --Relational Dialectics Theory
    Interpersonal Communication and Conflict
    --Types of Conflict
    --Stages of Interpersonal Conflict
    --Conflict Management Styles
    Resolving Conflict
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: Mastering the Soft Skills
    PERSONALLY RESPONSIBLE COMMUNICATION: It Takes Two to Tango, but Someone Has to Lead SOCIALLY RESPONSIBLE COMMUNICATION: She was Asking for It; and Besides, She's Lying: How We Talk about Sexual Harassment
    CHALLENGE YOURSELF: What is My Conflict Management Style?
    ETHICAL COMMUNICATION: Sugar-Coated Hostility

    CHAPTER 7. Communicating in Small Groups
    Types of Groups
    Dynamics of Group Structure
    --Informal and Formal Communication in Groups
    --Structuration Theory
    --The Five Stages of Group Development
    --Group Cohesion and Breakdown
    --Systems Theory
    Leadership and Power
    --Styles of Leadership
    --Forms of Power
    Improving Your Group Communication Skills
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    SOCIALLY RESPONSIBLE COMMUNICATION: Forming a Group
    PERSONALLY RESPONSIBLE COMMUNICATION: You Owe It to Yourself
    ETHICAL COMMUNICATION: Our Responsibility to the Group
    CHALLENGE YOURSELF: What Kind of Group Member Am I?
    COMMUNICATION IN THE WORKPLACE: 12 Cs for Successful Teamwork

    CHAPTER 8. Organizational Communication
    Defining Organizational Communication
    Types and Movement of Organizational Messages
    --Upward Messages
    --Downward Messages
    --Horizontal Messages
    The Organization as a System
    Positive and Negative Organizational Communication Traits
    Organizational Climate and Culture
    --Strong Organizational Cultures
    --Benefitting from Diversity in Organizational Culture
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    ETHICAL COMMUNICATION: Could You Blow the Whistle?
    PERSONALLY RESPONSIBLE COMMUNICATION: Status Update: I've Just Been Fired COMMUNICATION IN THE WORKPLACE: Managing On-the-Job Conflict
    CHALLENGE YOURSELF: What's My Colleague Grade?
    SOCIALLY RESPONSIBLE COMMUNICATION: Doing Well by Doing Good

    CHAPTER 9. Intercultural Communication
    What Is Intercultural Communication?
    Obstacles to Intercultural Communication
    The "Naturalness" of Prejudice: Two Theories of Culture and Identity
    --Social Identity Theory
    --Identity Negotiation Theory
    Accelerators of Intercultural Communication
    How Cultural Values Shape Communication
    --Attitudes toward Diversity and the Problem with Tolerance
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    SOCIALLY RESPONSIBLE COMMUNICATION: Stereotyping versus Generalizing
    CHALLENGE YOURSELF: How Apprehensive am I about Intercultural Communication?
    PERSONALLY RESPONSIBLE COMMUNICATION: The Intersection of Your Many Identities
    ETHICAL COMMUNICATION: What Would You Say?
    COMMUNICATION IN THE WORKPLACE: Improving On-the-Job Intercultural Communication

    CHAPTER 10. Mass Communication
    What Is Mass Communication?
    --Why Study Mass Communication?
    --Interpersonal Communication versus Mass Communication
    Culture, Communication, and Mass Media
    Characteristics of Media Consumers
    Characteristics of Media Industries
    Theories of Mass Communication
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    CHALLENGE YOURSELF: How Often Do I Engage with the Mass Media?
    PERSONALLY RESPONSIBLE COMMUNICATION: The Third-Person Effect
    ETHICAL COMMUNICATION: The Role of the Photojournalist
    COMMUNICATION IN THE WORKPLACE: Finding a Career in the Media
    SOCIALLY RESPONSIBLE COMMUNICATION:One Big Global Community

    CHAPTER 11. Media Literacy
    What Is Media Literacy?
    --Media Literacy Scholarship
    --Some Core Concepts of Media Literacy
    Media Literacy Questions
    What Does It Mean to Be Media Literate?
    --Characteristics of Media-Literate People
    --The Skill of Being Media Literate
    Media Literacy and Meaning Making
    --Media Literacy and Identity
    --Media Literacy and Democracy
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: Careers in Media Literacy
    ETHICAL COMMUNICATION: Advertising to Children
    PERSONALLY RESPONSIBLE COMMUNICATION: Being a Proactive Media Consumer--
    CHALLENGE YOURSELF: Am I Media Literate?
    SOCIALLY RESPONSIBLE COMMUNICATION: Countering the Kinderculture

    CHAPTER 12. Social Media and Communication Technologies
    The Promise and Peril of New Communication Technologies
    A Connected World
    The Dark Side of New Communication Technologies
    --Addiction
    --Depression
    --Distraction and Academic Performance
    How Computer-Mediated Communication Affects Identity and Relationships
    --Social Network Sites and Identity Construction and Maintenance
    --The Internet and Interpersonal Communication
    --Social Isolation
    --Shy and Popular Users
    --Facebook Envy and Our Sense of Well-Being
    --Self-Disclosure and Relational Development
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    SOCIALLY RESPONSIBLE COMMUNICATION: Social Media, Social Connection, and Social Power: #NeverAgain
    ETHICAL COMMUNICATION: Who Owns the Social Networking You?
    COMMUNICATION IN THE WORKPLACE: E-mail versus Social Networking Sites
    CHALLENGE YOURSELF: Do I Suffer from Nomophobia?
    PERSONALLY RESPONSIBLE COMMUNICATION: Dealing with Fake News on SNS

    CHAPTER 13. Persuasion and Social Influence
    What Is Persuasion?
    Values, Attitudes, Beliefs, and Behaviors
    --Balance Theory
    --Dissonance Theory
    The Selective Processes
    What Factors Influence Persuasion?
    --Source Characteristics
    --Message Characteristics
    --Receiver Characteristics
    The Elaboration Likelihood Model of Persuasion
    Processes of Attitude Change
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: Four Dos and Four Don'ts of Workplace Persuasion
    PERSONALLY RESPONSIBLE COMMUNICATION: Would the Razor Switch Hands Today?
    CHALLENGE YOURSELF: How Good a Persuader Am I?
    SOCIALLY RESPONSIBLE COMMUNICATION: The Federal Trade Commission and Advertiser Credibility
    ETHICAL COMMUNICATION: The TARES Test

    CHAPTER 14. Health Communication
    Communication and a Long and Healthy Life
    Health Communication in Provider-Client Settings
    Health Communication Contexts
    --Friends and Family
    --Support Groups
    --Hospital Culture
    --Entertainment Mass Media
    Health Communication and the Internet
    Health Communication Campaigns
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    CHALLENGE YOURSELF: Am I Health Literate?
    SOCIALLY RESPONSIBLE COMMUNICATION: Speak Up
    ETHICAL COMMUNICATION: Do I Tell My Family I Have Cancer?
    PERSONALLY RESPONSIBLE COMMUNICATION: The Health Belief Model
    COMMUNICATION IN THE WORKPLACE: Getting Health Messages to Employees

    CHAPTER 15. Public Speaking: An Overview
    The Importance of Public Speaking
    Types of Speeches
    A Crash Course in Public Speaking
    Identifying the Steps of Speech Preparation
    Overcoming Public Speaking Anxiety
    Review of Learning Objectives
    Key Terms
    Questions for Review
    Questions for Discussion
    COMMUNICATION IN THE WORKPLACE: On-the-Job Public Speaking
    SOCIALLY RESPONSIBLE COMMUNICATION: Political Satire in Contemporary Culture
    PERSONALLY RESPONSIBLE COMMUNICATION: Public Speaking Self-Assessment
    ETHICAL COMMUNICATION: Plagiarism and Public Speaking
    CHALLENGE YOURSELF: The Personal Report of Public Speaking Anxiety

    Glossary
    References
    Credits
    Index

Teaching Resources

Ancillary Resource Center (ARC): at www.oup-arc.com is a convenient, instructor-focused single destination for resources to accompany your text. Accessed online through individual user accounts, the ARC provides instructors with access to up-to-date ancillaries at any time while guaranteeing the security of grade-significant resources. In addition, it allows OUP to keep instructors informed when new content becomes available. See resources available on the Introduction to Human Communication 2e Ancillary Resource Center (ARC) below:

·         Instructor’s Manual and Test Bank written by Susan R. Beauchamp and Stanley J. Baran

·         Computerized Test Bank written by Susan R. Beauchamp and Stanley J. Baran

·         PowerPoint Presentations written by Susan R. Beauchamp and Stanley J. Baran

Dashboard delivers quality content and tools to track student progress in an intuitive, nationally hosted learning environment. Assessments are designed to accompany Introduction to Human Communications and auto-graded so that instructors may check students’ understanding without hours of grading. A color-coded gradebook shows instructors at a glance where their students are succeeding and where they need improvement; this allows instructors to adapt their lectures as needed at a moment’s notice. For students, this means quality content and instant feedback.  Dashboard features a streamlined interface that connects instructors and students with the functions that they perform most often, simplifying the learning experience in order to save instructors time and put students’ progress first. Dashboard for Introduction to Human Communication includes:

·         Learning objectives

·         Flashcards

·         Pre and post test assessments

·         Video exercises with multiple choice questions

·         Centralized gradebook

A Course Management cartridge is also available to qualified adopters. Instructor’s resources are also available for download directly to your computer through a secure connection via the instructor’s side of the companion website.

Related Titles