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Cover

Essential Communication

Second Edition

Ronald Adler, Athena du Pré, and George Rodman

Publication Date - December 2018

ISBN: 9780190650087

312 pages
Paperback
8-1/2 x 11 inches

In Stock

Retail Price to Students: $69.99

Focused on the fundamentals, every element of Essential Communication is designed to make you a better communicator--online, in person, at home, and at work

Description

This is no ordinary textbook. With its revamped design, highly visual features, and concise coverage, the second edition of Essential Communication is a practical, interactive guide for students. Exercises and self-quizzes help students reflect on their own communication patterns and improve their skills. Focused on the fundamentals, every element of this text helps students become better communicators online, in person, at home, and at work.

New to this Edition

  • Expanded content on diversity covers a range of topics, including intersectionality, gender, generational differences, and cultural norms
  • Chapters 10 and 11 have been refocused on professional communication-from the interview process to communicating within the workplace
  • Updated and expanded coverage of social media encourages students to consider how to present themselves online, protect their privacy, and evaluate the information and news they encounter
  • Brief and engaging "Ask Yourself" self-quizzes offer students opportunities to evaluate their own communication styles and practices
  • Lists of useful "Tips & Reminders" provide students with practical guidance in relation to the key concepts in each chapter
  • Open-ended prompts in "Pause to Reflect" features help students relate chapter material to their own lives
  • Each chapter concludes with "Communication Take-Aways" that highlight the key points from the chapter and "Putting It All Together" sections that ask students to use the information they have learned to think critically about the topics and apply the strategies to their own communication
  • New, contemporary examples and sample speeches include Emma González's "We Call BS" speech from the landmark "March for Our Lives" rally

Features

  • Ask Yourself encourages students to apply communication concepts to their lives through a brief quiz
  • Tips & Reminders provides prominent steps or tips for major communication concepts in a listical format
  • Pause to Reflect allows time for students to interact with an idea and reflect on how they see it play out in real life

About the Author(s)

Ronald B. Adler is Professor Emeritus of Communication at Santa Barbara City College.

George Rodman is Professor of Television and Radio at Brooklyn College.

Athena du Pré is Professor of Communication and Director of the Strategic Communication & Leadership master's degree program at University of West Florida.

Reviews

''Essential Communication offers a thorough, organized, and clear presentation of the foundations of communication in a way that is practically useful for introductory courses.''--Jenna Abetz, College of Charleston

''Intelligent, an easy read, and focused on the current way we communicate. It will resonate with the 21st century student.''--Archie Wortham, Northeast Lakeview College

''Like the title states, this is the essential communication of our time, and the text is chock-full of contemporary, relevant examples and illustrations of the theories we ask our students to come to and understand.''--Susan Carol Stinson, Virginia Polytechnic Institute and State University

''This text discusses the prominent theories across various contexts, highlighting the relational aspect of communication. Learning objectives are both clear and reiterated, helping students focus and ground their learning in key aspects of their lives.''--Cheryl Casey, Champlain College

Table of Contents

    Preface

    Chapter 1: Communication What and Why
    Communication Defined
    Communication is symbolic.
    Communication is a process.
    Communication is irreversible.
    Communication is relational.
    Models of Communication
    Linear Model
    Transactional Model
    PAUSE to REFLECT: How ''Noisy'' Is Your Communication?
    Communication Contexts
    Intrapersonal Communication
    Dyadic/Interpersonal Communication
    Small Group Communication
    Organizational Communication
    Public Communication
    Mass Communication
    The Unique Context of Social Media
    Audience size varies vastly.
    Users generate their own content.
    Networks are highly diverse.
    TIPS AND REMINDERS: 5 Tips for Communicating Well on Social Media
    Communication Competence
    There is no ''ideal'' way to communicate.
    Competence is situational.
    Competence is relational.
    Competence can be learned.
    Competent communicators are flexible.
    Competent communicators are empathic.
    Competent communicators are cognitively complex.
    Competent communicators self-monitor.
    Competent communicators are committed.
    PAUSE to REFLECT: What Are Your Communication Goals?
    ASK YOURSELF: What Type of Communicator are You?
    Misconceptions About Communication
    Myth 1: Communication requires complete understanding.
    Myth 2: Communication can solve all problems.
    Myth 3: Communication is good.
    Myth 4: Meanings are in words.
    Myth 5: Communication is simple.
    Myth 6: More communication is always better.
    COMMUNICATION TAKE-AWAYS: Communication: What and Why
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 2: The Self, Perception, and Communication
    The Self-Concept Defined
    Self-Concept
    Self-Esteem
    Communication and the Self-Concept
    Significant Others
    Mass Media
    Culture
    Expectations
    PAUSE to REFLECT: What Shapes Your Self-Concept?
    Mistaken Attributions and Communication
    Individuals typically judge themselves more charitably than they judge others.
    People often pay more attention to negative impressions than to positive ones.
    When individuals do perceive positive qualities, they tend to overgeneralize.
    People gravitate to the familiar.
    Myths About Gendered Communication
    Myth 1: ''Sex'' and ''gender'' are the same.
    Myth 2: People are either male or female.
    Myth 3: Gender is a continuum.
    Empathy, Emotional IQ, and Communication
    Display empathy.
    Understand the difference between empathy and sympathy.
    Cultivate emotional intelligence.
    TIPS AND REMINDERS: 3 Steps to Engage in Perception Checking
    ASK YOURSELF: How Emotionally Intelligent Are You?
    Identity Management
    Individuals have public and private selves.
    People engage in facework to manage their identities and the identities of others.
    Identity management is collaborative.
    People have multiple identities.
    Identity management may be deliberate or unconscious.
    People differ in their degree of identity management.
    Roles influence the identities people display.
    Identity management can be goal-oriented.
    Identity management isn't necessarily dishonest.
    PAUSE to REFLECT: Which Identities Do You Enact?
    Identity Management and Social Media
    Social media can boost self-esteem.
    Being genuine matters most.
    Self-esteem can enhance emotional resilience.
    COMMUNICATION TAKE-AWAYS: Self, Perception, and Communication
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 3: Communication and Culture
    Culture Defined
    Communication and Cocultures

    Race and Ethnicity
    Regional Differences
    Sexual Orientation and Gender
    Religion
    Socioeconomic Status
    Political Viewpoints
    Physical Ability and Disability
    Age and Generation
    Ideas about aging change over time.
    Stereotypes discourage open communication.
    Being young has its challenges.
    Generations regard technology differently.
    Differences emerge at work.
    TIPS AND REMINDERS: 4 Ways to Learn More About Other Cultures
    Cultural Values and Norms
    Individualism and Collectivism
    High and Low Context
    Uncertainty Avoidance
    Power Distance
    Talk and Silence
    Competition and Cooperation
    PAUSE TO REFLECT: What Cultural Norms Do You Embrace?
    ASK YOURSELF: How Much Do You Know About Other Cultures?
    Overcoming Prejudice
    We tend to think our culture is the best.
    We often prejudge and stereotype others.
    Judgments can lead to unfair treatment.
    Mindful thinking can help.
    Coping with Culture Shock
    Don't be too hard on yourself.
    Homesickness is normal.
    Expect progress and setbacks.
    Reach out to others.
    COMMUNICATION TAKE-AWAYS: Communication and Culture
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 4: Language
    The Nature of Language
    Language is symbolic.
    Meanings are in people, not in words.
    Language is governed by rules.
    The Power of Language
    Accents and Dialects
    ''Powerful'' and ''Powerless'' Speech
    Affiliative Language
    PAUSE TO RELFECT: How Does Language Influence You?
    Misunderstandings
    Language is equivocal.
    Meaning is relative.
    Language differs by community.
    Language is nuanced.
    TIPS AND REMINDERS: 6 Ways to Avoid Misunderstandings
    Disruptive Language
    Don't confuse fact and opinion.
    Don't confuse facts with inferences.
    Don't present emotions as facts.
    Don't resort to insults.
    TIPS AND REMINDERS: 3 Ways to Distinguish Between Facts and Opinions
    Gender and Language
    ASK YOURSELF: How Do You Use Language?
    COMMUNICATION TAKE-AWAYS: Communication and Language
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 5: Listening
    The Importance of Listening
    People with good listening skills are more likely than others to be hired and promoted.
    Listening is a leadership skill.
    Good listeners are not easily fooled.
    Asking for and listening to advice makes you look good.
    Listening makes you a better friend and romantic partner.
    PAUSE TO REFLECT: How Can You Improve as a Listener?
    Misconceptions About Listening
    Myth: Hearing and listening are the same thing.
    Myth: Listening is a natural process.
    Myth: All listeners receive the same message.
    The Listening Process
    Hearing
    Understanding
    Remembering
    Interpreting
    Evaluating
    Responding
    Listening in a Complex World
    Message Overload
    Rapid Thought
    Psychological Noise
    Physical Noise
    Cultural Differences
    TIPS AND REMINDERS: 3 Ways to Limit Social Media Distractions
    Gender: Listening and Responding
    Women tend to disclose similar experiences.
    Men tend to solve or distract.
    Empathy from a woman can feel like a put-down to a man.
    Comforting from a man can feel like disinterest to a woman.
    Awareness can help.
    Hurtful Listening Habits
    Pretending to Listen
    Tuning In and Out
    Acting Defensively
    Avoiding the Issue
    Ignoring Underlying Issues
    Being Self-Centered
    Talking Too Much
    TIPS AND REMINDERS: 6 Tips for Listening Nondefensively
    Skills for Different Types of Listening
    Relational Listening
    Supportive Listening
    Task-Oriented Listening
    Analytical Listening
    Critical Listening
    TIPS AND REMINDERS: 4 Tips for Listening Mindfully
    ASK YOURSELF: What Are Your Listening Strengths?
    COMMUNICATION TAKE-AWAYS: Communication and Culture
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 6: Nonverbal Communication
    The Nature of Nonverbal Communication
    Nonverbal communication is impossible to avoid.
    Nonverbal behavior is part of identity management.
    Nonverbal cues help define relationships.
    Nonverbal behavior is ambiguous.
    Nonverbal communication is essential.
    PAUSE TO REFLECT: How Nonverbally Savvy Are You?
    Functions of Nonverbal Communication
    Repeating
    Substituting
    Complementing
    Regulating
    Contradicting
    Deception and Nonverbal Cues
    What cues indicate that someone is lying?
    What if the deceiver is a child?
    Are my odds better if I know the person well?
    Why is it so hard to detect deception?
    When do I have the best chance of catching a lie?
    Kinesic Nonverbal Communication
    Posture
    Fidgeting
    Smiling
    Eye Contact
    Expressions of Emotion
    Voice
    Touch
    ASK YOURSELF: How Worldly Are Your Nonverbal Communication Skills?
    Nonverbal Aspects of Space, Time, and Place
    Space
    Time
    Territory
    Environment
    Nonverbal Cues and Attractiveness
    Attractiveness Advantage
    Clothing
    Body Art
    Overall Effect
    TIPS AND REMINDERS: 3 Ways to Interpret Nonverbal Cues More Accurately
    Gender and Nonverbal Communication
    Gender Differences
    Media's Influence
    Social Structure
    Commonalities
    TIPS AND REMINDERS: 3 Ways to Convey Nonverbal Cues More Mindfully
    COMMUNICATION TAKE-AWAYS: Nonverbal Communication
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 7: Communicating in Interpersonal Relationships
    Defining Interpersonal Communication
    Relational
    Messages
    Affinity
    Respect
    Immediacy
    Control
    Metacommunication
    Metacommunication is often below the surface.
    Metacommunication can be used for more than solving problems.
    Metacommunication can be risky.
    PAUSE TO REFLECT: What Can Metacommunication Reveal?
    Self-Disclosure in Close Relationships
    Social Disclosure Defined
    Social Penetration Model
    The Johari Window
    TIPS & REMINDERS: 8 Questions to Consider Before Self-Disclosing
    Interpersonal Communication Online
    Online communication helps people stay connected.
    Online communication can feel nonthreatening.
    Online communication can be validating.
    Online communication has a pause option . . . sometimes.
    Online communication can be distracting.
    Online communication can be overwhelming.
    PAUSE TO REFLECT: Do You Overuse Social Media?
    Confirming and Disconfirming Messages
    Use confirming messages more than disconfirming ones.
    Show recognition.
    Acknowledge thoughts and feelings.
    Show that you agree.
    TIPS & REMINDERS: 4 Ways to Avoid Damaging Your Relationships
    Relational Spirals
    Positive Spirals
    Negative Spirals
    Cyclical Spirals
    PAUSE TO REFLECT: Is Your Relationship Spiraling Up or Down?
    ASK YOURSELF: What's the Forecast for Your Communication Climate?
    COMMUNICATION TAKE-AWAYS: Interpersonal Communication
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How


    Chapter 8: Communicating with Friends and Family
    Friendships and Family Ties
    Friendships
    Family Relationships
    Friends and Family
    How People Evaluate Friendship Potential
    You have a lot in common.
    You balance each other out.
    You like and appreciate each other.
    You admire each other.
    You open up to each other.
    You interact frequently.
    You find the relationship rewarding.
    TIPS AND REMINDERS: 4 Reasons You Don't Have to be Perfect to be a Good Friend
    Types of Friendships
    Short-Term Versus Long-Term
    Low Disclosure Versus High Disclosure
    Doing-Oriented Versus Being-Oriented
    Low Obligation Versus High Obligation
    Frequent Contact Versus Occasional Contact
    TIPS AND REMINDERS: 7 Communication Strategies for Being a Good Friend
    ASK YOURSELF: What Kind of Friendship Do You Have?
    Gender and Friendship
    Do men and women do friendship differently?
    Can heterosexual men and women be just friends?
    Are there advantages to other-sex friendships?
    How does gender diversity figure into friendship?
    Communicating with Friends Online
    There is greater diversity online.
    Many people share more in person, at least at first.
    Online communication can be less anxiety provoking.
    Online communication transcends time and space.
    More online communication isn't always better.
    Parenting Relationships
    Family Dynamics
    Parenting Styles
    Sibling Relationships
    Supportive
    Longing
    Competitive
    Apathetic
    Hostile
    TIPS AND REMINDERS: 6 Communication Tips for Strengthening Family Ties
    PAUSE TO REFLECT: How Does Your Family Communicate?
    COMMUNICATION TAKE-AWAYS: Communicating with Friends and Family
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 9: Communicating with Romantic Partners
    Stages of Romantic Relationships
    Initiating
    Experimenting
    Intensifying
    Integrating
    Bonding
    Differentiating
    Circumscribing
    Stagnating
    Avoiding
    Terminating
    TIPS AND REMINDERS: 3 Ways that Communication Influences Romantic Potential
    PAUSE TO REFLECT: Where Does Your Relationship Stand?
    Gender and Intimacy
    Speaking the Languages of Love

    Affirming Words
    Quality Time
    Gifts
    Physical Touch
    Acts of Service
    ASK YOURSELF: What's Your Love Language?
    Dialectical Perspective
    Openness Versus Privacy
    Connection Versus Autonomy
    Predictability Versus Novelty
    TIPS AND REMINDERS: 9 Strategies for Managing Dialectical Tensions
    Deception in Romantic Relationships
    Altruistic Lies
    Evasions
    Self-Serving Lies
    Ways that Partners Express Conflict
    Nonassertiveness
    Indirect Communication
    Assertiveness
    Passive Aggression
    Direct Aggression
    TIPS & REMINDERS: 3 Ways to Protect Yourself from an Abusive Partner
    Conflict Patterns that Destroy Relationships
    Criticism
    Contempt
    Defensiveness
    Stonewalling
    PAUSE TO REFLECT: How Do You Handle Conflict as a Couple?
    Applying Win-Win Problem Solving
    Identify your problem and unmet needs.
    Make a date.
    Describe your problem and needs.
    Check your partner's understanding.
    Solicit your partner's needs.
    Check your understanding of your partner's needs.
    Negotiate a solution.
    Follow up on the solution.
    COMMUNICATION TAKE-AWAYS: Communicating with Romantic Partners
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How




    Chapter 10: Communicating to Land a Job
    Networking Strategies to Find a Job
    View everyone as a networking prospect.
    Engage in online networking.
    Seek referrals.
    Conduct informational interviews.
    Show appreciation.
    TIPS AND REMINDERS: 5 Strategies to Build a Career-Enhancing Network
    Managing Your Online Identity
    Take stock of strengths and goals.
    Build a professional identity.
    Avoid embarrassing posts.
    Monitor your online presence.
    Do damage control.
    Beware mistaken identities.
    Don't be scared off.
    Don't stop when you get hired.
    TIPS AND REMINDERS: 5 Steps to Follow When Applying for a Job
    Preparing for a Job Interview
    Do your research.
    Prepare for likely questions.
    Dress for success.
    Bring along copies of your résumé and portfolio.
    Know when and where to go.
    Reframe your anxiety as enthusiasm.
    TIPS AND REMINDERS: 4 Ways to Answer "What Is Your Greatest Weakness?"
    TIPS AND REMINDERS: 7 Strategies for Creating a Presentation About Yourself
    PAUSE TO REFLECT: What Do You Have to Offer?
    Interviewing and the Law
    Know the law.
    Prepare in advance.
    Participating in a Job Interview
    Mind your manners.
    Follow the interviewer's lead.
    Keep your answers succinct and specific.
    Describe relevant challenges, actions, and results.
    Ask good questions of your own.
    Follow up after the interview.
    Interviewing by Phone or Video
    Present a professional identity.
    Practice with technology in advance.
    Ensure that you have the right time for the interview.
    Ask in advance how long the interview will last.
    Look at the camera, not at the screen.
    Conduct a dress rehearsal.
    COMMUNICATION TAKE-AWAYS: Communicating to Land a Job
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How



    Chapter 11: Communicating in the Workplace
    Communication Skills Boost Career Success
    Good communicators work well in teams.
    Good communicators enhance client satisfaction.
    Good communicators build public awareness.
    Good communicators make good leaders.
    Good communicators inspire others.
    Communication Mistakes to Avoid at Work
    Making Fun of People
    Oversharing
    Overlooking Cultural Differences
    Gossiping
    Doing Less Than Your Best
    Losing Your Cool
    Fixating on a Mistake
    TIPS & REMINDERS: 8 Ways to Communicate in a Professional Manner Online
    Communication Strategies for Leaders
    Characteristics of Effective Leaders
    Trait Theories of Leadership
    Situational Leadership
    Transformational Leadership
    Behaviors that Demonstrate Leadership Potential
    ASK YOURSELF: What's Your Leadership Style?
    Working with a Difficult Boss
    Put in extra effort.
    Make up the difference.
    Seek advice from others.
    Try to clarify and improve the situation.
    Manage your expectations.
    Keep a professional demeanor.
    Consider moving on.
    TIPS AND REMINDERS 5 Steps to Leave a Job Without Burning Bridges
    Pause to Reflect: What Has Shaped Your Leadership Approach?
    Power in the Workplace
    Legitimate Power
    Expert Power
    Connection Power
    Reward Power
    Coercive Power
    Referent Power
    Communication in Small Groups
    Definition of a Small Group
    Motivational Factors
    Rules in Small Groups
    Roles in Small Groups
    Cohesiveness
    Advantages of Group Problem Solving
    Groups have more resources than individuals do.
    Group members can catch errors.
    Group work enhances buy-in.
    Groups benefit from diverse ideas.
    Groups are best at solving some problems.
    TIPS AND REMINDERS: 4 Stages in Decision-Making Groups
    PAUSE TO REFLECT: How Do You Feel About Group Work?
    Making the Most of Group Meetings
    Encourage equal participation.
    Avoid information underload and overload.
    Avoid pressure to conform.
    Make the most of diversity.
    A Structured Problem-Solving Approach
    Identify the problem.
    Analyze the problem.
    Identify criteria for success.
    Gather relevant information.
    Identify supporting and restraining forces.
    Develop creative solutions.
    Evaluate possible solutions.
    Implement the plan.
    Follow up on the solution.
    TIPS AND REMINDER: 5 Ways to Reach a Group Decision
    COMMUNICATION TAKE-AWAYS: Communicating in the Workplace
    PUTTING IT ALL TOGETHER: Show Your Communication Know-How

    Chapter 12: Preparing Speeches
    Analyzing the Audience
    Demographics and Political Affiliation
    PAUSE TO REFLECT: Where Do You Stand?
    Attitudes, Beliefs, and Values
    Audience Perception of the Occasion
    Planning Your Speech
    Step 1: Choose a topic.
    Step 2: Define your purpose.
    Step 3: Write a purpose statement.
    Step 4: State your thesis.
    Step 5: Gather information.
    Step 6: Double check your sources.
    TIPS & REMINDERS: 3 Ways to Evaluate Online Information
    Structuring Your Speech
    Outlines
    Speaking Notes
    Organizational Patterns
    Creating the Introduction
    Capture attention.
    Preview the main points.
    Set the tone of your speech.
    Demonstrate the importance of your topic to your audience.
    Establish credibility.
    TIPS & REMINDERS: 9 Ways to Capture the Audience's Attention
    Designing Conclusions and Transitions
    The Conclusion
    Transitions
    PAUSE TO REFLECT: How Did You Come to That Conclusion?
    Types of Supporting Material
    Definitions
    Examples
    Statistics
    Analogies/Comparison-Contrast
    Anecdotes
    Quotation/Testimony
    Styles of Support
    PAUSE TO REFLECT: What Kind of a Gatherer Are You?

    Chapter 13 Presenting Speeches
    Managing Speech Anxiety
    Facilitative and Debilitative Anxiety
    Past Negative Experiences and Irrational Thinking
    TIPS AND REMINDERS: 4 Types of Irrational Fears About Public Speaking
    PAUSE TO REFLECT: Are You Thinking Rationally?
    ASK YOURSELF: Do You Suffer from Speech Anxiety?
    TIPS AND REMINDERS: 5 Ways to Overcome Debilitative Speech Anxiety
    Choosing a Type of Delivery
    Extemporaneous
    Impromptu
    Manuscript
    Memorized
    Selecting Visual Aids
    Objects and Models
    Diagrams
    Word and Number Charts
    Using Visual Aids
    Chalkboards, Whiteboards, and Polymer Marking Surfaces
    Flip Pads and Poster Boards
    Handouts
    Projectors
    Other Electronic Media
    Presentation Software
    TIPS AND REMINDERS: 5 Rules for Using Visual Aids Effectively
    TIPS AND REMINDERS: 4 Steps for Practicing a Speech
    Visual Aspects of Delivery
    Appearance
    Movement
    Posture
    Facial Expression
    Eye Contact
    TIPS AND REMINDERS: 6 Tips for Online/Virtual Delivery of Speeches
    Auditory Aspects of Delivery
    Volume
    Rate
    Pitch
    Articulation
    TIPS AND REMINDERS: 4 Ways to Improve Your Articulation
    PAUSE TO REFLECT: How is Your Articulation?


    Chapter 14 Speaking to Inform and Persuade
    Informing Versus Persuading
    Informative Speeches
    Persuasive Speeches
    Techniques of Informative Speaking
    Define a specific informative purpose.
    Use clear, simple language.
    Emphasize important points.
    TIPS AND REMINDERS: 3 Ways to Make It Easy for the Audience to Listen
    Generate audience involvement
    TIPS AND REMINDERS: 4 Ways to Handle a Question-and-Answer Period
    Techniques of Persuasive Speaking
    Set a specific persuasive purpose.
    Adapt to your specific audience.
    Establish common ground and credibility.
    Draw upon Aristotle's Triad.
    TIPS AND REMINDERS: 3 Types of Persuasive Appeals
    PAUSE TO REFLECT: Informative and Persuasive Speaking
    Logic, Ethics, and the Art of Persuasion
    Step 1: Structure your basic argument.
    Step 2: Describe the problem.
    Step 3: Describe the solution.
    Step 4: Describe the desired audience response.
    Sample Outline Using Monroe's Motivated Sequence
    Structuring Reasoning within Your Argument
    Claims and Subclaims
    Evidence
    The Toulmin Model
    TIPS AND REMINDERS: 6 Fallacies and How to Avoid Them
    ASK YOURSELF: Can You Identify Common Fallacies?

    Appendix A
    Appendix B
    Glossary
    Index

Teaching Resources

Ancillary Resource Center (ARC): at www.oup-arc.com is a convenient, instructor-focused single destination for resources to accompany your text. Accessed online through individual user accounts, the ARC provides instructors with access to up-to-date ancillaries at any time while guaranteeing the security of grade-significant resources. In addition, it allows OUP to keep instructors informed when new content becomes available. See resources available on the Essential Communication Ancillary Resource Center (ARC) below:

o   Instructor’s Manual and Test Bank

o   Computerized Test Bank

o   PowerPoint Presentations

The Essential Guide to Teaching Communication: The Essential Guide to Teaching Communication by Athena du Pre provides chapter lesson plans with a variety of engaging lectures and activities for in person, hybrid, online, and face-to-face courses. With a variety of activity options for every learning objective in the chapter, you can choose what works best for your class including lectures, videos, discussions, small group activities, and speaking prompts. With screen shots and links to the accompanying lecture slides, downloadable worksheets and handouts, grading rubrics, and more, The Essential Guide will get new teachers up and running instantly and provide experienced instructors with a library of new ideas they can try out.

The Essential Lecture Slide Deck: The Essential Lecture Slide Deck includes a wealth of class activities in each chapter: video clips with discussion prompts and lead-in slides for group activities, speaking opportunities, and writing prompts. The Essential Lecture Slide Deck sets you up for great classes all on its own. When combined with The Essential Guide to Teaching Communication, you also get expert teaching tips for specific activities from master teacher Athena du Pre, accompanying worksheets, and time estimates for each activity to help you plan your courses.

The Accessible Lecture Slide Deck: The Accessible Lecture Slide Deck is built with accessibility in mind. If you or your students require slides designed and developed to meet accessibility needs or just prefer a more standard slide deck containing a detailed outline of the chapter and its accompanying images, choose The Accessible Lecture Slide Deck for a comprehensive chapter overview that’s as accessible as possible.

Test Bank: The comprehensive Test Bank offers approximately 60 class-tested exam questions per chapter in multiple-choice and short answer formats. It is available in a variety of formats: Word, Computerized with complimentary Wimba Software for easy customization, and for major learning management systems including BlackBoard, Canvas, D2L, Moodle.

Now Playing: Instructor’s Edition: An instructor-only online supplement, includes an introduction on how to incorporate film examples in class, sample responses to the numerous discussion questions in the student edition of Now Playing, viewing guides, additional films, and references.

Dashboard for Essential Communication, 2e: An online student resource, includes the interactive eBook, flashcards, pre and post tests for each chapter with 20 questions per test, and animations, videos, and matching assessments.

·         Dashboard Site ISBN: 9780190650155

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