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Digital Social Work

Tools for Practice with Individuals, Organizations, and Communities

Edited by Lauri Goldkind, Lea Wolf, and Paul P. Freddolino

Publication Date - 28 November 2018

ISBN: 9780190871116

320 pages
6-1/8 x 9-1/4 inches

In Stock


In a rapidly advancing technological culture, social work practitioners are frequently challenged to invent new strategies to meet client needs and foster social change. Despite the Council on Social Work Education's new standards for technology in social work practice, few schools of social work teach the use of technology for practice, and many instructors struggle with the integration of this increasingly necessary dimension into education. Digital Social Work is designed to offer engaging, meaningful, and easy-to-use technology content that can be incorporated into generalist and advanced social work practice courses. The chapters in this volume offer instructors and students insight into the knowledge, skills, and values required of those who practice social work 2.0; by providing concrete examples of technology tools, they complement traditional social work curricula dealing with micro, mezzo, and macro systems. Chapters can be used singly--to augment Practice, Research, or Policy courses--or can provide a format to discuss technology in courses addressing practice with individuals, youth, and families. Virtual worlds, social media, GIS, blogs, and many other technology tools are represented in this collection.


  • Features concrete, real-life examples of the use of Information and Communication Technology tools with specific populations
  • Incorporates case examples written by expert practitioners
  • Includes classroom activities, and an appendix linking reading assignments to popular generalist textbooks

About the Author(s)

Lauri Goldkind, PhD, MSW, is Associate Professor in the Graduate School of Social Service at Fordham University. As a social worker who has focused on macro practice, she is also interested in organizational development and evaluating organizational effectiveness across all areas (including use of technology, defining notions of accountability, and leadership development). Her current research has two strands: technology implementation, information, and communication technologies (ICT) tools in human services; and nonprofits, social justice, and civic engagement in organizational life.

Lea Wolf, LMSW, is a social worker who lives and works in New York City. Wolf's published work addresses arts-based interventions across sectors, social activism, and the nexus of social work and technology.

Paul P. Freddolino, MDiv, PhD, is Professor of Social Work at Michigan State University. He has led development of hybrid/blended social work education programs and online courses. He is also actively engaged in research related to the use of technology tools in social work practice. Current projects focus on technology for stroke victims, for people with dementia, and for caregivers of both.


"In what is certainly the study's most striking aspect, Scaglia claims that 'in the 1920s and 1930s, concerns about what people felt came to drive virtually every aspect of international life, from politics to leisure, from education to health'. In using inter war Alpine internationalism as a laboratory, she seeks to explain how emotions 'became a fundamental feature of internationalism, long shaped its development, and constitute an essential dimension of international history to this day'." -- Talbot Imlay, French History

"The volume enlarges our understanding of the spirit of an age in terms of one of its most significant creations: a whole spectrum of internationalisms." -- Daniela Rossini, H-Diplo Review Essay

"The book delicately balances between demonstrating, through numerous case studies, what are wonderful novel opportunities of technology and envisioning what could be possible in the future and which paths should be explored." -- Innar Liiv, European Journal of Social Work

Table of Contents

    List of Contributors

    1. Introduction

    2. Promoting Real Abilities in a Virtual World
    Alice Krueger

    3. Where I Was and Where I Want to Go: Digital Music and Therapeutic Songwriting
    Andrew Tepper, Lea Wolf, Chelsea Tussing, Emily Carter, Janice Derito, Michael Jaonsch, and Sofia Konvitz

    4. mDad: Helping Dads Be Better Parents with Mobile Phones
    Shawna J. Lee, Tova B. Walsh, and Joyce Y. Lee

    5. Online Social Support for Foster Care Youths Transitioning to College and Adulthood
    Lynette Kvasny

    6. Digital Storytelling: Tools, Techniques, and Traditions
    Melanie Sage, Jonathan B. Singer, Andrea LaMarre, and Carla Rice

    7. Using Data to Improve Client Services
    Dale Fitch

    8. Getting Big Data to the Good Guys: The Promises and Challenges of San Francisco's Shared Youth Database

    Chris Kingsley, Stephen Goldsmith, Lauri Goldkind, and Lea Wolf
    9. The Use of Geographic Information Systems for Social Work Education, Research, and Practice
    Thomas P. Felke

    10. Social Media in Agency Settings
    Kimberly Grocher, Lea Wolf, and Lauri Goldkind

    11. Blogging: A Tool for Social Justice
    Vu Le, Lea Wolf, and Lap Yan

    12. The Safety Net Gets Much Closer: m-Government and Mobile Benefits
    Abraham Lincoln Lee, Lauren Aaronson, and Lap Yan

    13. #MacroSW: A Twitter Community of Personal Learning and Practice
    Laurel Iverson Hitchcock, Karen Zgoda, and Kristin Battista-Frazee

    14. Going Forward

    Appendix A
    Appendix B

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