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Business Ethics

Managing Corporate Citizenship and Sustainability in the Age of Globalization

Fifth Edition

Andrew Crane, Dirk Matten, Sarah Glozer, and Laura Spence

Publication Date - August 2019

ISBN: 9780198810070

640 pages
9.7 x 7.4 inches

In Stock

Retail Price to Students: $114.99


How can you be an ethical corporate citizen in an increasingly complex, multiple-stakeholder world? This is the most pressing question facing businesses today, small and large, local and global. Business Ethics is a thorough yet accessible exploration of the main ethical theories and how these apply to the major stakeholders facing this question.

Written from a truly international perspective and supported by diverse and innovative learning features, this book provides the tools and concepts necessary to understand and effectively manage ethical challenges wherever you are in the world. 'Key Concepts' and 'Think Theory' boxes ensure the essential ideas are straightforward to grasp but don't go unchallenged, while 'Ethics in Action' boxes and Case Studies illustrate these ideas at play in the working world. Step into the shoes of a decision-maker with 'Ethical Dilemma' boxes and hear from them first hand with new 'Practitioner Spotlight' boxes, which feature fascinating insights from real-life practitioners on how they manage ethical decisions and what skills they consider to be crucial to success.

The fourth edition offers a wealth of new cases and examples as well as updates of favourites from previous editions, including features on AirBnB, TOMS, and McDonalds. Bespoke video interviews with the practitioners from the book and new multiple-choice questions enhance the online resources for students, while workshop and flipped classroom activity ideas support lecturers. In addition, content has been thoroughly updated across the book and online to reflect the latest developments and issues surrounding corporate citizenship, globalization, and sustainability.

Award-winning, best-selling, and up-to-date; this is the textbook of choice for those wishing to excel in business ethics.

The book is supported by an extensive range of online resources:

For students:
Practitioner Spotlight videos and web links
Additional Case Study web links
Additional Ethics in Action web links
Addition Ethics on Screen web links
Think Theory responses
Film list
Ethics career guide
Further reading
Multiple-choice questions

For lecturers:
VLE content
PowerPoint slides
Test bank
Case bank
Sample course outline
Teaching notes for Case Studies
Teaching notes for Ethical Dilemmas
Teaching notes for Ethics in Action features
Teaching notes for Ethics on Screen features
Ideas for structured workshops

New to this Edition

  • Professor Laura Spence and Dr Sarah Glozer joing the author team, bringing fresh perspectives and new expertise, while maintaining the highly-praised, straightforward writing style and logical presentation of material for which the book is known.
  • Practitioner Spotlights feature prominent businesswomen and men, discovering the ethical challenges they face at work and also the skills they employ to tackle them.
  • Ethics in Action boxes have been substantially refreshed, with new examples exploring ethical considerations at organizations such as Nudie Jeans Co., Brewdog, and indigenous Bangladeshi tanneries, as well as complex issues including digital currency, modern slavery, and Big Data.
  • New Case Studies address the latest developments in the business environment, such as the sharing economy and sustainability.
  • Enhanced online resources include new, bespoke video interviews with practitioners from the Spotlights feature in the book, quick-fire multiple-choice questions for students, and workshop and flipped classroom activity ideas for lecturers.
  • A new text design makes the learning features more engaging and accessible than ever before and enhances the Case Studies with images.


  • The only business ethics textbook to include interviews with professional, through the Practitioner Spotlight feature in the text and accompanying videos online.
  • An accessible style and easy-to-follow narrative makes the text engaging for any student new to the subject.
  • Provides a truly global approach with case studies and examples from emerging economies and all around the world.
  • Diverse and innovative learning features include Ethical Dilemmas, Think Theory, and Research Exercises, all of which challenge students to consider alternative viewpoints and develop transferable skills.
  • Case Studies and Ethics in Action boxes, featuring up-to-date and thought-provoking real-life examples, help students translate the ethical theories into business practice.
  • Ethics on Screen boxes and Practitioner Spotlights reveal ethical issues in the world around us, both on screen and in working life.
  • Includes a comprehensive set of online resources for both instructors and students, including video interviews with practitioners, teaching notes, and further case studies.

About the Author(s)

Andrew Crane, Professor of Business and Society, University of Bath,Dirk Matten, Professor of Strategy and Hewlett-Packard Chair, York University, Canada,Sarah Glozer, Senior Lecturer in Marketing, Business, and Society, University of Bath,Laura Spence, Professor of Business Ethics, Royal Holloway, University of London

Table of Contents

    Part A: Understanding business ethics
    1. Introducing business ethics
    2. Framing business ethics: Corporate responsibility, stakeholders, and citizenship
    3. Evaluating business ethics: Normative ethical theories
    4. Making decisions in business ethics: Descriptive ethical theories
    5. Managing business ethics: Tools and techniques of business ethics management
    Part B: Contextualizing business ethics: The corporate citizen and its stakeholders
    6. Shareholders and business ethics
    7. Employees and business ethics
    8. Consumers and business ethics
    9. Suppliers, competitors, and business ethics
    10. Civil society and business ethics
    11. Government, regulation, and business ethics
    12. Conclusions and future perspectives

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