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Organizational Behaviour

Third Edition

Daniel King and Scott Lawley

March 2019

ISBN: 9780198807780

720 pages

In Stock

Price: £54.99

The best-selling textbook in organizational behaviour: critical, practical, supportive.



The best-selling textbook in organizational behaviour: critical, practical, supportive.

  • A fully-integrated running case study based on the fictional Junction Hotel demonstrates the application of organizational behaviour in the real world, helping to motivate and engage students who have little or no practical work experience.
  • Provides real life cases on globally-recognizable organizations such as Amazon Go and Uber, as well as cases covering developments in technology, such artificial intelligence in medicine, and the rise of social media as a selection tool, helping students make the link between theory and reality.
  • Encourages students to critically assess mainstream theories by analysing seminal works. The problem-based, active-learning style, along with the review questions, helps students to develop their own critical and analytical abilities with support from the book.
  • A range of online resources, such as video interviews with practitioners, gives students a greater insight into organizational behaviour and provides lecturers with ready-made lecture and seminar material.
  • Also available as an e-book with functionality, navigation features, and links that offer extra learning support

New to this edition

  • Substantial updates reflect the latest advances in technology and the impact on the future of work, including new and extended coverage of artificial intelligence, automation, big data, emotional intelligence, and developments within the gig economy.
  • A new end-of-chapter learning resource, 'Connecting case and theory', blends themes from the running case study with the theories discussed in the chapter to further strengthen the link between theory and practice.
  • Over half of the real-life cases are completely new for this edition, such as name-blind recruitment at Deloitte, and Cora the customer-service AI bot used by NatWest. Social movements and issues such as the Presidents Club scandal and the gender pay gap also feature in the new cases.
  • A greater range of theorists is included in this edition, increasing the diversity of those featured throughout each chapter to better reflect the range of academics who contribute to this subject.
  • Coverage of ICT is now woven throughout the entire text rather than being confined to a single chapter to better represent how this topic is taught on courses, and viewed by organizations.
  • New online resources for students include podcasts recorded by the authors, personal development and study skills PDFs, guided reading, additional video interviews with practitioners, while a new guide to using the book is provided for lecturers.

About the Author(s)

Daniel King, Professor of Organisation Studies, Nottingham Trent University, and Scott Lawley, Senior Lecturer in Organisation Studies at Nottingham Trent University

Daniel King is Professor of Organization Studies at Nottingham Trent University, UK and co-director of the Centre for People, Work and Organizational Practice. Professor King's research focuses on the contribution critical perspectives of management can make to transforming organizational practice; alternative organizations and alternative ways of organizing; and critical perspectives of managing in the Third Sector. He has published in Organization Research Methods, Organization Studies, Human Relations, Management Learning and Nonprofit Voluntary Sector Quarterly. Daniel reviews for a number of leading journals and is an editorial board member for Work Employment and Society and co-series editor of Organizations and Activism, Bristol University Press. He has lead research projects funded by the British Academy, ESRC and Government Equalities Office.

Dr Scott Lawley is a Senior Lecturer in Organisation Studies at Nottingham Trent University, and leads undergraduate modules in this subject area at all levels. His research covers areas of diversity and inclusion, especially in sports organisations. He has led or participated in research projects funded by Sport England and the UK Government Equalities Office, and reviews for a number of leading journals. Daniel and Scott co-lead the 1st year module Foundations of Managing and Organising, at Nottingham Trent University which has approximately 1300 students. Based on this book, the module offers a critical introduction to Organizational Behaviour.

Table of Contents

    Part 1: The Rational Organization
    2:Organizational structure, design, and bureaucracy
    3:Rational work design
    4:Developments in rational organization
    Part 2: The Social Organization
    5:Discovering the social organization
    6:Managing groups and teams
    7:Organizational culture
    Part 3: Managing the Individual
    8:Personality and individual differences
    9:Motivation and the meaning of work
    10:Knowledge and learning
    11:Perception and communication
    Part 4: Managing the Organization
    12:Changing the organization
    14:Power and politics
    Part 5: The Organization and its Environment
    15:Work, emotion, and aesthetics
    17:Corporate social responsibility, sustainability, and business ethics


"I still absolutely love this textbook in terms of the quality of its material, the way it covers theory so engagingly, using it to illuminate current issues. The skills/employability aspect is important for our students to feel value in their study and a link with their future work plans. " - Dr Dawn Williams, Westminster Business School, UK

"I have tried other books before, but this one is really what I have been looking for. I especially like the critical and scholarly approach to theory, the theory in context boxes, and also the running case. " - Dr Lineke Stobbe, Honours College, Windesheim University of Applied Sciences, The Netherlands

"I really agree with the "critical, practical and accessible" approach - this is just what the students need. " - Dr Shelley Harrington, University: University of Huddersfield Business School, UK

Additional Resources

Digital formats and resources

Organizational Behaviour is supported by online resources and is available for students and institutions to purchase in a variety of formats.

The e-book offers a mobile experience and convenient access along with functionality tools, navigation features and links that offer extra learning support: www.oxfordtextbooks.co.uk/ebooks

The book is accompanied by the following online resources:

For students:
Podcast recap
Personal development and study skills PDFs
Guided reading
Video interviews with practitioners
Multiple choice questions
Extension material
Junction hotel organization chart
Junction hotel culture report
Web links

For registered lecturers:
Guide on how to use the book and resources for lecturers
Test bank
PowerPoint slides
Seminar resources
Junction Hotel culture report

Discover case studies from lecturers currently using the running case from Organizational Behaviour and how it has helped their students put theory into practice.

Click here to read the case studies.

Explore the new and updated features of the third edition with our interactive tabbing guide which you can download here.