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Oxford University Press - Online Resource Centres

Bryman & Bell: Business Research Methods International 4e

Chapter 9: Web links

Open and Closed Questions

This paper is part of the Social Research Update and is written by Stephen Farrall, Jon Bannister, Jason Ditton and Elizabeth Gilchrist. It looks at the differences between open and closed questions in particular reference to crime surveys, although many points they raise are relevant to business researchers.

Questioning Skills

This site, developed by Carter McNamara as part of the Free Management Library, has links to a number of pages where there are practical examples of questions that can be asked. It also has a number of exercises that you can undertake to improve your questioning technique.