Oxford University Press - Online Resource Centres

Baines, Fill, & Rosengren: Marketing 4e

Chapter 14: Web links

In the news: the Ocado-Morrisons deal and conflict in the UK supermarket industry
In May 2013, conflict emerged in the UK supermarket industry as Ocado, the online supermarket, signed a deal with Morrisons, enraging its long-term partner Waitrose. The deal stated that Morrisons would use Ocado’s technology and distribution network to facilitate online deliveries. These articles detail the conflict between Waitrose and Ocado as the latter proposed to deliver for a competitor.

In the news: Marks and Spencer redesign and update warehousing system to cope with online sales
Marks and Spencer is an international multi-channel retailer operating in over 50 territories worldwide. The company has 766 stores across the UK, and a growing e-commerce business. However, M&S is behind competitors in online sales, and has admitted that its current systems for e-commerce were ageing and inefficient. This article details how M&S seeks to launch a ‘market-leading proposition’ in the way it delivers online purchases to its customers.

The European Franchise Federation (EFF)
The European Franchise Federation (EFF) is a not-for-profit membership organization that federates national franchise associations in Europe. Founded in 1972, it seeks to promote franchising as a mode of business development and collaboration, by defining and sharing common policies and best practice. One of the principle missions of the EFF is to monitor legislative proposals initiated by the European Commission, and to safeguard the pro-competitive development of franchising across Europe.

American Purchasing Society
The American Purchasing Society is a professional association of buyers and purchasing managers and was the first organization to establish certification for buyers and purchasing professionals.

British Retail Consortium
The British Retail Consortium is the lead trade association representing the whole range of retailers, from the large multiples and department stores through to independents, selling a wide selection of products through centre of town, out of town, rural, and virtual stores.

Chartered Institute of Procurement and Supply
CIPS is an international organisation, based in the UK, serving the purchasing and supply profession. Dedicated to promoting good practice, CIPS provides a wide range of services for the benefit of members and the wider business community.

Council of Supply Chain Management Professionals (CSCMP)
Founded in 1963, the Council of Supply Chain Management Professionals (formerly The Council of Logistics Management) is the preeminent association for individuals involved in supply chain management. CSCMP provides educational, career development, and networking opportunities to over 10,000 members and to the entire profession.

Electronic Retailing Association
ERA is the trade association that represents the leaders of direct response, members who maximize revenues through electronic retailing on television, online and on radio. ERA strives to protect the regulatory and legislative climate of direct response while ensuring a favourable landscape that enhances e-retailers' ability to bring quality products and services to the consumer.

Institute for Supply Management (ISM)
Founded in 1915, the Institute for Supply Management™ (ISM) is the largest supply management association in the world as well as one of the most respected. ISM's mission is to lead the supply management profession through its standards of excellence, research, promotional activities, and education.

National Retail Federation
The National Retail Federation is the world's largest retail trade association, with membership that comprises all retail formats and channels of distribution including department, specialty, discount, catalogue, Internet, independent stores, chain restaurants, drug stores, and grocery stores as well as the industry's key trading partners of retail goods and services.

Supply Chain Council
The Supply-Chain Council is a global, not-for-profit trade association with membership open to all organizations interested in applying and advancing state-of-the-art supply-chain management systems and practices.

Institute of Supply Chain Management
The Institute of Supply Chain Management was formed as the first international institute representing the interests of the supply chain industry across the world and truly encompassing all aspects of supply chain operations from purchasing to manufacturing, logistics to general management. Aiming to reinforce and promote best practice and high standards in the industry, the institute is an impartial organisation offering services internationally in support of businesses and professionals within the sector.