MyMaths support MyMaths and Flash

MyMaths was created to offer teachers bespoke content that could be used to teach creative and engaging lessons. At the time, the best way to deliver content for this purpose was in Flash.

However, as technology develops, we understand the need to move MyMaths content away from Flash to ensure that the site is fully accessible across all browsers and devices. We are therefore currently working hard on a solution to update MyMaths.

We will ensure to keep subscribers informed as the work continues, and will update this page with information on timings and progress. In the meantime, we have provided answers to some frequently asked questions below which we hope will be helpful as we continue this work over the next few months. 

Thank you for your patience as we work to improve MyMaths.

Over the next few months, various browsers will stop supporting Flash by default. This means that MyMaths content may be blocked by your browser.

If this happens, you simply need to click Activate Adobe Flash to access the MyMaths activity. Click Allow and Remember to ensure that you can always open the activity in this browser.

To prevent this message from appearing, you can either try another browser or adjust your browser Plugin settings in the browser tools. Please talk to your IT department for information on how to do this.

If you are using MyMaths on a tablet, you can use the site through the free Puffin Academy app to open content. The Puffin Academy app is available for download in iTunes and Android.

A number of browsers are being updated over the next few months and will no longer activate Flash by default.

Mozilla Firefox no longer supports Flash by default. When using Firefox to view interactive content in MyMaths that uses Flash, users will be promopted to activate Flash. Once permission to activate Flash is granted it will run automatically when visiting this site. You can also update your Plugin settings in the browser tools to always activate Flash.

Google ChromeTM will stop running Flash by default for all users in October 2017. As with Firefox, this means that you may be prompted to activate Flash when accessing Flash-based activities in MyMaths. You simply need to allow access to use the content on MyMaths. For more information on updating your settings in Chome, please see the FAQ below.

You may now need to re-enable Flash if you are using the latest version of Safari 10 (10.12 Sierra released September 20th 2016). You can find instructions on how to do this here.

From October 2017, anyone using Chrome version 55 will see a prompt when they try to access Flash based content. Chrome are rolling this change out over the course of the year so you may see this prompt from as early as January 2017.

If you are asked for permission to run Flash, you just need to allow Flash to run in order to use the MyMaths activities.

If you are experiencing issues when access MyMaths content in Chrome, you may need to update your browser settings. Go to your browsers settings and click Content Settings. Scroll down to the Flash section and select Detect and run important Flash content.

If your school would like to block Flash, we recommend that you add MyMaths to your exceptions list. This can be done by selecting Manage exceptions and adding app.mymaths.co.uk to the list.

Please note that as part of the Chrome development for the promotion of HTML5 over Flash, Chrome have introduced a Site Engagement Index. This means that if you use MyMaths reguarly, Flash content will continue to work normally. If you are new to MyMaths, or have recently cleared your browsing history, you may need to adjust your browser settings to allow Flash as outlined above.

MyMaths can currently be used on iPad and other tablet devices through the free Puffin Academy app in iTunes and Android.

It is our aim to make MyMaths tablet compatible, and our work to move away from Flash based content will allow us to do this.  

We are currently working on solutions and will provide regular updates on progress.

We will ensure to keep subscribers informed as the work continues, and will update this page with the latest information.