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Office Administration for CSEC - A Caribbean Examinations Council Study Guide

Carol Neild and Caribbean Examinations Council

Price:  £15.99 +VAT

ISBN: 978-1408516652
Publication date: 01/05/2012
Pack: 192 pages
Dimensions: 265x195mm

Availability: In stock.

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These Study Guides have been developed exclusively with the Caribbean Examinations Council (CXC®) to be used as an additional resource by candidates who are following the Caribbean Secondary Education Certificate (CSEC®) programme. They provide candidates with extra support to help them maximise their performance in their examinations.


  • Features include:
  • Introduction and Objectives setting out the key concepts to be covered in each chapter
  • Examination tips with essential advice on succeeding in your assessments
  • Did you know? boxes to expand your knowledge and encourage further study
  • The key terms you need to know supplemented by a comprehensive glossary
  • Engaging activities to transfer theory into practice
  • Activities with feedback to provide plenty of practice and help build understanding and application of concepts
  • Up to date case studies to give syllabus content real-life context
  • Examples to illustrate learning points
  • End tests with feedback to help evaluate progress.
  • Examination style practice questions to build confidence ahead of your examinations

This page was last updated on 05 May 2021 at 19:30 GMT

Table of Contents

1: Office orientation
2: Communications
3: Recruitment and orientation
4: Records and information management
5: Reception and hospitality
6: Meetings

7: Travel arrangements
8: Human resource management
9: Accounts and financial services
10: Procurement and inventory management
11: Sales, marketing and customer service
12: Operations, despatch and transport services