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Despatch & delivery

Despatch & delivery

A message to our customers about delivery

Due to the pandemic, please allow a further 3 days shipping time for any products delivered, in addition to our normal timeframes listed below. We apologize for any inconvenience.

Despatch times

If the product is in stock it will be delivered within 5 working days for destinations in the UK, 7 working days in Europe, and 21 working days in the rest of the world.

Please note that we cannot guarantee the stock availability of any order and some products may take longer than quoted. If we are not able to deliver the product within 30 days from the date of your order, we will make that clear to you in the order acknowledgement and provide you with an indicative delivery date.

Our delivery services may require a signature on receipt of the parcel. Our carriers may attempt delivery at any time between the hours of 8.00am and 5.00pm GMT. We therefore advise you to provide a shipping address where you or a representative can sign for delivery.

For subscription products, if the product is published, you should receive an email containing your activation link and username within 24 hours. If you are already a subscriber to that subscription product or a subscription product on that platform, you should receive only an email confirming your order. If you haven’t received the email(s), please check your junk folder.

Pre-ordered product despatch times

This depends on the product's publication date, which is shown on the product page. Once a product has been published, we will normally despatch within 5 working days. For subscription products, you will receive the emails containing your activation link and username within 24 hours from publication. If you haven’t received the emails, please check your spam folder.

Postage costs

Individual customers

UK and Channel Islands delivery

Delivery Method Delivery Time Price per order
Under 0.85kg: Royal Mail 1st class post
Over 0.85kg: Parcel carrier
Within 5 working days £4.95 or FREE on orders of £20 or over

European delivery options

For the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.

Delivery Method Delivery Time Price per order
Under 3.5kg: Airmail
Over 3.5kg: DPD Europe Parcel
Within 7 working days £8.00
Express Courier (not available for orders placed online) Depends on delivery address Quote on request

And for these countries: Albania, Andorra, Belarus, Bulgaria, Bosnia/Hercegovina, Croatia, Estonia, Greece, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Moldova, North Macedonia, Romania, Russian Federation, San Marino, Slovak Republic, Slovenia, Turkey, Ukraine, Vatican City, and Yugoslavia.

Delivery Method Delivery Time Price per order
Under 20kg: Airmail
Over 20kg: Road freight
Within 7 working days £8.00
Express Courier (not available for orders placed online) Depends on delivery address Quote on request

Rest of World delivery options

Delivery Method Delivery Time Price per order
Airmail Within 21 working days £11.00

Schools & Further Education customers

UK institutional customers

Books are supplied at £4.95 postage and packing per order to UK schools and further education colleges within 7 working days of receipt of order, subject to stock availability.

International institutional customers

Institutional customers outside the UK should add 10% for postage and packing on orders up to £1,000. For orders in excess of this, please contact our Customer Service Team for carriage details.

Primary: +44 (0)1536 452610
Secondary: +44 (0)1536 452620
Fax (General): +44 (0)1536 454519

OUP Customer Services

North Kettering Business Park
Hipwell Road
NN14 1UA

Country delivery list

We currently provide order deliveries to the following countries, except where we have exclusive agreements in place:

Afghanistan, Albania, Alderney, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, British Indian Ocean Territories, Brunei Darussalam, Bulgaria, Cambodia, Canada, Canary Islands, Cayman Islands, Channel Islands, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Estonia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Islamic Republic of, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritius, Mexico, Micronesia, Federated States of, Minor Outlying Islands, Moldova, Republic of, Monaco, Mongolia, Montserrat, Nauru, Nepal, Netherlands Antilles, Netherlands, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, North Macedonia, North Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sark, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, Spain (excluding Canaries), Sri Lanka, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (US), Wallis and Futuna, Yemen.

BFPO addresses

If you would like an order delivered to a British Forces Post Office address, please contact our Customer Service team to place your order. Unfortunately we are unable to ship orders to BFPO addresses via our website.