Journals Higher Education



Published: 22 November 2007

296 Pages | 8 illus.

ISBN: 9780195558821

Bookseller Code (06)

Working with People

Communication Skills for Professional Practice

Louise Harms

Working with People focuses on the impact that communication has on others. Its overview of well-known and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or choices which are made by using thse skills.


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