Journals Higher Education



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Published: 27 August 2009

480 Pages

ISBN: 9780198060017

Bookseller Code (AG)

This text is published by OUP Higher Education Division

Tourism: Operations and Management

Sunetra Roday, Archana Biwal, and Vandana Joshi

  • Contains well-illustrated chapters with numerous photographs, tables, and formats like itinerary planning, travel insurance
  • Includes important topics like travel formalities and regulations, customer service skills, tourism marketing, impact of tourism, emerging trends in tourism
  • Covers operational areas like setting up travel agencies and tour operations; how toplan itineraries

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Social Sciences > Business & Management