Heidi Hardt, Assistant Professor of Political Science, University of Texas, Arlington

Heidi Hart is Assistant Professor of Political Science at the University of Texas at Arlington

"This important book looks at the informal norms and networks governing the way international organizations 'really' work. Drawing on an impressive array of interviews and survey data, Hardt shows persuasively how much we miss when we ignore the personal ties and trust that are essential to decisions in a crisis. Interpersonal relationships and organizational culture can trump formal rules in ways that help get things done. Essential reading for anyone interested in when and why international organizations work well (or don't)." - Martha Finnemore, University Professor of Political Science and International Affairs, The George Washington University

"The findings described in the book challenge the realist view of international relations. Hardt makes the case that humans, even diplomats, are social creatures, and interpersonal dynamics, rather than national interest alone, can influence the timeliness of a multinational response to crisis." - CHOICE