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176 Pages

9.2 x 6.1 inches

ISBN: 9781526110282

Also Available As:


Bookseller Code (06)

The power of citizens and professionals in welfare encounters

The influence of bureaucracy, market and psychology

First Edition

Nanna Mik-Meyer

Published by Manchester University Press

Social and Political Power MUP Series

  • Provides a concise overview of the scholarly work on welfare encounters
  • Gives unique insight into the dynamics of welfare encounters by emphasising the multiplicity of, often conflicting, factors: Bureaucratic principles, market values and norms from psychology, which structures these encounters
  • Illustrates the workings of power in the micro dynamics of welfare encounters - by both including existing scholarly work and performing an empirical investigation of client-staff encounters
  • Demonstrates how investigations of welfare encounters contribute to both academic literature and practice by providing a deeper understanding of the dynamics and structures of powerful welfare encounters

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