Introduction, Stephen Ackroyd, Rose Batt, Paul Thompson, and Pamela S. Tolbert
Section I: Work, Technology, and the Division of Labor
1. Labor Markets and Flexibility, Jill Rubery
2. Organizations and the Intersection of Work and Family: A Comparative Perspective, Eileen Appelbaum, Tom Bailey, Peter Berg, and Arne Kalleberg
3. Gender, Race, and the Restructuring of Work: Organizational and Institutional Perspectives, Leslie
McCall
4. Skill Formation Systems, Colin Crouch
5. Technology and the Transformation of Work, Richard Badham
6. Groups at Work, Rose Batt
Section II: Managerial Regimes and Employee Actions
7. The Diffusion and Domestication of Managerial
Innovations: The Spread of Scientific Management, Quality Circles, and TQM between the US and Japan David Strang and Young-Mi Kim
8. New Designs: Design and Devotion Revisited, Gideon Kunda and Galit Ailon-Souday
9. Human Resource Management, Karen Legge
10. Knowledge Management, Alan McKinlay
11. Industrial Relations and Work, Harry Katz
12. Labor Movements and Mobilization, John Kelly
13. Informal Resistance, David Collinson and Stephen Ackroyd
Section III: Occupations and Organizations
14. Manual Workers: Conflict and Control, Laurie Graham
15. Service Workers in Search of Decent Work, Steve Frenkel
16. Craft and Technology, Steve Barley
17. Professions, Bob Hinnings
18. Ports and Ladders: The Nature and Relevance of Internal Labor Markets in a Changing World, Paul Osterman and Diane Burton
Section IV: Organizing and Organizations
19. Organizations and Organized Systems: From Direct Control to Flexibility, Stephen Procter
20. Post-bureaucracy?, Mats Alvesson and Paul Thompson
21. Inter-firm Relations As Networks, Grahame Thompson
22. Changes in the Organization of Public Services and Their Effects on Employment Relations, Bob Hebdon and Ian Kirkpatrick
23. Understanding Multinational Corporations, Glenn Morgan
24. Corporate Restructuring, Bill Lazonick