Talking About Troubles in Conversation
Gail Jefferson, Edited by Paul Drew, John Heritage, Gene Lerner, and Anita Pomerantz
Table of Contents
Introduction Talking About Troubles; an Introduction. Paul Drew, John Heritage, Gene Lerner & Anita Pomerantz
Chapter 1 On the Sequential Organization of Troubles-Talk in Ordinary Conversation.
Chapter 2 On 'Trouble-Premonitory' Response to Inquiry.
Chapter 3 The Rejection of Advice: Managing the Problematic Convergence of a 'Troubles-Telling' and a 'Service Encounter'.
Chapter 4 On The Interactional Unpackaging of a `gloss'.
Chapter 5 On the Organization of Laughter in Talk About Troubles.
Chapter 6 On Stepwise Transition From Talk About a Trouble to Inappropriately Next-Positioned Matters.