Supervision, Management, and Leadership

An Introduction to Building Community Benefit Organizations

John E. Tropman

Surveys the landscape of the community-benefit organization to provide deep - yet accessible - coverage of what it means to manage and lead
Synthesizes research to provide readers a framework for understanding what good managerial and leadership practice is
End of chapter questions for reflective practice and recommended reading from both perennial and contemporary writers

Supervision, Management, and Leadership

An Introduction to Building Community Benefit Organizations

John E. Tropman

Description

At a time of rapid social, economic, and organizational change, community benefit organizations (CBO) have a nearly unprecedented need for managers and leaders who are not just ethical and mission-centric, but also competent-managers and leaders who have the whole picture of the CBO landscape and the skills to efficiently and effectively guide it in its mission, increase value, and achieve lasting impact.

Conversational and well-paced, Supervision, Management, and Leadership draws on classic, time-tested perspectives while fully integrating emerging priorities, practices, and tools of the digital revolution. This book provides readers with a roadmap for moving up in an organization and a handbook for how to develop as a competent manager and leader.

Supervision, Management, and Leadership

An Introduction to Building Community Benefit Organizations

John E. Tropman

Introduction

Part 1: Roles and Positions in Organizations
Chapter 1: The Competence Staircase: From Novice to Maestro
Chapter 2: What Is Managerial Work?
Chapter 3: PSOSBPE: The Managerial Toolkit

Part 2: Understanding Organizations
Chapter 4: What Is an Organization?
Chapter 5: Components of an Organization
Chapter 6: Community Benefit Organizations

Part 3: The People Picture: Five Kinds of People and How to Manage Them
Chapter 7: Managing Yourself
Chapter 8: Managing Subordinates: Building Staff Performance
Chapter 9: Managing Your Boss, Peers, and External Network

Part 4: The Product Picture: Accomplishing Jobs, Tasks, and Work
Chapter 10: Managing Jobs
Chapter 11: Managing Tasks and Projects
Chapter 12: Managing Work

Part 5: Crosscutting Skills: Competence at Any Level
Chapter 13: Producing Effective Meetings
Chapter 14: Building Effective Decisions
Chapter 15: Writing Effective Managerial Documents
Chapter 16: Effective Verbal Communication

Part 6: The Executive Edge: Honing and Sharpening
Chapter 17: Keeping Your Executive Edge
Chapter 18: Keeping the Organization's Edge
Chapter 19: Hanging On or Moving On: The Perils and Promise of Executive Transition
Conclusion

Appendix: Glossary of Terms
References
Index

Supervision, Management, and Leadership

An Introduction to Building Community Benefit Organizations

John E. Tropman

Author Information

John Tropman is Henry J. Meyer Collegiate Professor of Social Work Emeritus at the University of Michigan and Fellow at the American Academy of Social Work and Social Welfare. His research focuses on the organizational elements that create high-performing human service (and other) organizations. Topics of special interest are entrepreneurship, effective group decision making, C-level executives, the problem of executive burnout and flameout, and organizational rewards systems.

Supervision, Management, and Leadership

An Introduction to Building Community Benefit Organizations

John E. Tropman

Reviews and Awards

"The need for skilled leadership and management in the human service field has never been greater. John Tropman's new Supervision, Management, and Leadership is a critically important resource both for those new to human service leadership and management as well as for seasoned professionals challenged with a rapidly changing political, fiscal, and organizational environment." -- Jeanne C. Marsh, George Herbert Jones Distinguished Service Professor, The University of Chicago School of Social Service Administration

"We are in a long era of accountability, in which public and nonprofit human service managers are held to ever-higher standards of organizational effectiveness, quality, and equity. In response to the increasing needs of managers and leaders, John Tropman provides a comprehensive framework and sensible strategies for improving the craft of management. His text provides a wealth of insights for management practitioners ranging from students to supervisors and agency executives." -- Bowen McBeath, Professor of Social Work and Public Administration Portland State University and Beijing Normal University

"John Tropman is a pioneer in human service management. His Supervision, Management, and Leadership is an important new tool for teaching theory and applications. This curricula too often is given short shrift in Social Work education and training. Tropman's text fills a gap." -- Sarah Gehlert, President, American Academy of Social Work and Social Welfare