Part I. Theoretical and Methodological Perspectives
1. Researching MIS, Allen Lee
2. Routinisation, Re-engineering, and Socio-Technical Design: Changing Ideas on the Organisation of Work, Enid Mumford
3. Systems Thinking, Peter Checkland
4. Research on Information Systems Development in Scandinavia - Unity and Plurality, Juhani Iivari and Kalle Lyytinen
5. Structuration Theory, Matthew Jones
6. A Theory of Information Systems Based on Improvisation, Claudio U. Ciborra
Part II. Information Systems, Strategic Management, and Performance Evaluation
7. Strategy-Making in the Information Age, Michael J. Earl
8. Thinking the Unthinkable: What Happens if the IS Field as We Know it Goes Away?, M. Lynne Markus
9. IS Evaluation: A Process for Bringing Together Benefits, Costs, and Risks, Barbara Farbey, Frank Land, and David Targett
10. Accounting as a Representational Craft: Lessons for Research on Information Systems, Richard J. Boland
Part III. Developing and Implementing Change Programmes
11. Information Systems Development, David Avison and Guy Fitzgerald
12. Deciding the Future for IS Failures - Not the Choice You Might Think, Chris Sauer
13. An Historical Analysis of Implementing IS at J. Lyons, Frank Land
14. Information Technology Outsourcing: What Problems are We Trying to Solve?, Mary C. Lacity and Rudy Hirschheim
15. Information Systems and Strategic Change: A Critical Review of Business Process Re-Engineering, Bob Galliers and Jacky Swan
Part IV. Organisation and Management Issues
16. The Cultural Context of Information Management, Robert I. Tricker
17. Hybrid Managers: An Example of Tunnel Vision and Regression in Management Research, Wendy L. Currie and Ian A. Glover
18. Rethinking Capabilities and Skills in the Information Systems Function, David F. Feeny and Leslie P. Willcocks
19. The Management of Knowledge Workers, Harry Scarbrough