Journals Higher Education



This item has an extended shipping time. The typical delivery time is 6 weeks.

Published: 16 November 2009

ISBN: 9780195568042

Bookseller Code (04)

Resolving Conflict



  • Larger format and fresh design
  • Essential elements from a supplementary workbook are incorporated into the text to create an even more practical resource
  • Strong pedagogy - chapter learning objectives, key terms, additional case studies, more review questions and further guidance for students on practical solutions

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