Journals Higher Education
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Published: 18 June 2010

256 Pages

ISBN: 9780199545476

Also Available As:


Bookseller Code (06)

Public Service Improvement

Theories and Evidence

Rachel E. Ashworth, George A. Boyne, and Tom Entwistle

  • Looks at how innovation, organizational culture, leadership, and strategic planning can all help improve the performance of public organizations
  • Provides comprehensive reviews of service improvement literatures
  • Each chapter follows a standard structure and includes summary tables
  • Covers many sectors: Education, Health, Policing, and Environment
  • Ideal for MPA and Professional Training Courses

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