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Published: 30 September 2004

248 Pages | Figures and tables


ISBN: 9780199275243

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Organizational Knowledge in the Making

How Firms Create, Use, and Institutionalize Knowledge

Gerardo Patriotta

  • Provides a critical review of the concepts, debates, and epistemological assumptions underpinning existing theories of organizational knowledge
  • Develops a methodological framework for studying knowledge processes as an empirical phenomenon
  • Re-thinks organizational knowledge from an action-based perspective
  • Suggests a new vocabulary for understanding knowledge-oriented phenomena in organizations
  • Draws upon a detailed study of knowledge management at Fiat

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