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Published: 15 May 2019

720 Pages

10.4 x 7.7 inches

ISBN: 9780198807780

Also Available As:


Bookseller Code (06)

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Organizational Behaviour

Third Edition

Daniel King and Scott Lawley

  • A fully-integrated running case study based on the fictional Junction Hotel demonstrates the application of organizational behaviour in the real world, helping to motivate and engage students who have little or no practical work experience.
  • Provides real life cases on globally-recognizable organizations such as Amazon Go and Uber, as well as cases covering developments in technology, such artificial intelligence in medicine, and the rise of social media as a selection tool, helping students make the link between theory and reality.
  • Encourages students to critically assess mainstream theories by analysing seminal works. The problem-based, active-learning style, along with the review questions, helps students to develop their own critical and analytical abilities with support from the book.
  • A range of online resources, such as video interviews with practitioners, gives students a greater insight into organizational behaviour and provides lecturers with ready-made lecture and seminar material.

New to this Edition:

  • Substantial updates reflect the latest advances in technology and the impact on the future of work, including new and extended coverage of artificial intelligence, automation, big data, emotional intelligence, and developments within the gig economy.
  • A new end-of-chapter learning resource, 'Connecting case and theory', blends themes from the running case study with the theories discussed in the chapter to further strengthen the link between theory and practice.
  • Over half of the real-life cases are completely new for this edition, such as name-blind recruitment at Deloitte, and Cora the customer-service AI bot used by Nat West. Social movements and issues such as the Presidents Club scandal and the gender pay gap also feature in the new cases.
  • A greater range of theorists is included in this edition, increasing the diversity of those featured throughout each chapter to better reflect the range of academics who contribute to this subject.
  • Coverage of ICT is now woven throughout the entire text rather than being confined to a single chapter to better represent how this topic is taught on courses, and viewed by organizations.
  • New online resources for students include podcasts recorded by the authors, personal development and study skills PDFs, guided reading, additional video interviews with practitioners, while a new guide to using the book is provided for lecturers.

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