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Published: 05 December 2013

220 Pages


ISBN: 9780199696086

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Managing Services

Challenges and Innovation

Edited by Kathryn Haynes and Irena Grugulis

  • Leading social science and service management specialists
  • Based on research from the prestigious ESRC/EPSRC Service Fellow award as part of the Advanced Institute of Management Research initiative
  • Presents a range of disciplinary perspectives on services to faciltate a comprehensive understanding of their nature
  • Derived from contemporary empirical projects
  • Considers contemporary innovations in services

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