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Published: 15 November 2017

736 Pages

8 x 10 inches

ISBN: 9780190857561

Also Available As:


Bookseller Code (04)

Managing Human Resources

Twelfth edition

Susan E. Jackson, Randall S. Schuler, and Steve Werner

  • Three new chapters: Chapter 2, "Formulating and Implementing Human Resource Management Strategies," Chapter 5, "Managing Talent through Workforce Planning, Recruitment, and Retention," and Chapter 14, "Managing Globalization"
  • Five important themes: Each chapter includes feature boxes highlighting five current themes in managing human resources: new technologies; metrics and analytics; ethics and corporate social responsibility; diversity and inclusion; and teams
  • The HR Triad: Within each chapter, the HR Triad feature details the roles and responsibilities of line managers, HR professionals, and other employees, emphasizing the importance of collaboration for effectively managing an organization's human resources
  • End-of-chapter cases: Short cases provide students with an opportunity to apply what they have learned to analyze HR management challenges and suggest improvements
  • Projects to Extend Learning: Students are encouraged to actively engage with chapter content through intensive case studies, internet research, and experiential activities
  • Certification Preparation: The text's comprehensive coverage can be used to help students prepare for the exams required for PHR/SPHR certification and SHRM-CP/SHRM-SCP certification

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