Journals Higher Education

$19.95

Paperback

Published: 06 March 2019

224 Pages | 12

5-1/2 x 8-1/4 inches

ISBN: 9780190868864


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Bookseller Code (04)

Low Wage in High Tech

An Ethnography of Service Workers in Global India

First Edition

Kiran Mirchandani, Sanjukta Mukherjee, and Shruti Tambe

Issues of Globalization

Featuring rich ethnographic narratives combined with institutional and policy analyses, Low Wage in High Tech assesses the impact of the growth of multinational technology firms on low-wage service workers. It provides a unique look at the lives and livelihoods of housekeepers, drivers, and security guards who work in these firms. Despite working for wealthy global corporations that are distinctively associated with progress and promise, service employees often work extremely long hours, at low wages, with no health or pension benefits, and few prospects for social or economic mobility as a result. While they may have the hope of joining those included in India's economic miracle, these workers also experience social and economic barriers that continually threaten to perpetuate long-established cycles of poverty. In this sense, they are excluded from the "new India" that their places of work represent. Low Wage in High Tech presents these workers' stories of immobility and exclusion, giving them a long-overdue voice and representation in the research on India's technology boom.

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