Journals Higher Education

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256 Pages | 21 black and white illustrations

6-1/8 x 9-1/4 inches

ISBN: 9780190630669


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Bookseller Code (01)

Lives on the Line

How the Philippines became the World's Call Center Capital

Jeffrey J. Sallaz

Global and Comparative Ethnography

  • Explains how the Philippines overtook India as the world's leading destination for offshore call centers
  • Provides analysis on never before published consulting reports that shine a spotlight on how firms make decisions about where to invest
  • Advances a novel interpretation of labor markets as assemblages
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