Journals Higher Education

$39.95

Paperback

Published: 18 January 2016

240 Pages

6-1/8 x 9-1/4 inches

ISBN: 9780190228996


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Bookseller Code (05)

2016 Prose Award for Award for Excellence in Biological & Life Sciences winner

Listening for What Matters

Avoiding Contextual Errors in Health Care

Saul Weiner and Alan Schwartz

  • Innovative and provocative data collection. First to invite patients to secretly record their doctor's visits.
  • Assessing physician quality at customizing care to circumstances of the individual patient, rather than in a "cookie cutter" checklist.
  • Narrative style that reads more like an adventure than a clinical text.
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