Journals Higher Education



Published: 23 July 2008

418 Pages | 19 illus.

ISBN: 9780195367713

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Bookseller Code (04)

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Speaking, Listening, and Learning for Professional Life

Second Edition

Rob Anderson and G. Michael Killenberg

In the second edition of Interviewing, experienced educators Rob Anderson and G. Michael Killenberg explain and demystify the interviewing process, offering students a practical guide to the fascinating art of asking and answering questions. Throughout, they urge students not to view interviewing as a procedure or as a collection of techniques; instead, they present the process of interviewing as a fascinating opportunity for learning through dialogue. The basic motivation for interviewing is learning something new.

Each chapter features two sections: "The Basics," which describes essential skills, and "Beyond the Basics," which places them into a relevant context. Moreover, interviewing skills are clearly divided into three interrelated types: Listening, Questioning, and Framing. To highlight the practical, real-world significance of interviewing, the authors encourage students to apply their learning actively and to connect their skills with ideas from other communication, social science, and humanities courses.


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