"The book will be of interest to anyone interested in AI-including software engineers, designers, computer scientists, policymakers and philosophers -- and our future. Its writing style is accessible, and consequently can be read by both experts and novices. It may also be useful for pedagogical purposes." -- Gloria Andrada, Metascience
"does a great job in promoting HCAI, putting human and societal needs center stage in the design and application of AI, and in presenting and discussing several very practical ideas" -- Marc Steen, Prometheus
"Your new book, Human-Centered AI, is the most balanced, pragmatic and optimistic analysis of artificial intelligence that I've read. You lay out a comprehensive guide to building reliable, safe, and trustworthy applications that feature both high levels of human control and high levels of automation. A critical part of your argument is that if we want to achieve a flourishing and humane future it's essential for us to understand that computers are not in fact people, and vice versa. " -- John Dalton, Fidelity Center for Applied Technology Newsletter
"The author's approach could not be more important as a moral and normative position on the development of the field, and should be taken as a starting point for public policy discussion...the book is essential reading and its fundamental argument constitutes a moral imperative." -- David Lorimer, Paradigm Explorer
"A focus on developing AI that helps people will dissolve much of the fear of lost jobs and machine control... Few books on AI discuss the importance to good design of applying the right sort of pressure to the corporate owners of AI systems to push them into social fairness. This one does." -- Wendy Grossman, ZDNet
"This book combines persuasive arguments with catchy lists and phrases it also is meticulously researched with extensive citations and well-written for a broad audience" HCI News
"This expert believes we can create AI systems that can have both high levels of automation and human control... Shneiderman provides guidelines covering visual design, previews of expected actions, audit trails, near-miss and failure reviews, and others that can help ensure reliability, safety, and trustworthiness. Basically, by acknowledging the limits of both human and artificial intelligence, designers and developers of automated products can find the right division of labor between humans and AI." -- Ben Dickson, thenextweb.com
"the book [is] especially relevant to AI researchers and developers...Expanding the variety of inputs into AI design will be essential to achieving Shneiderman's transformative vision of a more human-and humane-future." -- Angelique Taylor, Issues in Science & Technology
"The book is well-structured and a delight to read. The coverage is comprehensive. But it will be controversial. AI scientists and engineers, and anyone concerned about the scientific, social, ethical, legal or philosophical impacts of AI should engage with the theses of Human-Centered AI, even if it is to contest them at times." -- Alan Mackworth, University of British Columbia, Canada
"From design metaphors to the much needed governance structures, this new book by Ben Shneiderman is a tour de force into the increasingly important topic of human-centred AI. Going beyond the many benefits and dark possibilities, the book provides a fresh vision of AI as a supertool for human wellbeing. A must read." -- Virginia Dignum, Umeå University, Sweden
"Intellectually re-positioning the practice of AI is the most important social movement of our age. Human-Centered AI is a moral imperative. The graveyard of AI products is replete with well-intended systems centered on the technology. Don't make the same mistake—adopt an HCAI mindset." -- Sean McGregor, Founder and Project Lead, the AI Incident Database (Partnership on AI), USA
"For many years, the debate surrounding AI has been all about a dystopian or utopian-driven future. Ben Shneiderman, in his informative and timely new book presents a fresh look on the future of AI; one that considers how to empower and augment humans rather than automate and replace them. Throughout the book, that is illustrated with convincing case studies, he presents a new discourse that rethinks the benefits of AI advances from a human perspective. A truly trailblazing work that is both provocative and persuasive, inviting academics, policy-makers, industry researchers and the general public to engage with a new, forward-thinking paradigm of where humans meet AI." -- Yvonne Rogers, University College London, UK
