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Published: 29 October 2015

772 Pages


ISBN: 9780199451746

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This text is published by OUP Higher Education Division

Hotel Housekeeping: Operations and Management 3e (includes DVD)

Third Edition

Mr G. Raghubalan and Ms Smritee Raghubalan

  • The most comprehensive and authoritative text on hotel housekeeping in India
  • Discusses all aspects of housekeeping such as the role of housekeeping in hospitality operation; composition, care and cleaning of different surfaces; room layout and guest supplies; area cleaning; routine systems and records; pest and odour control, uniforms, laundry, flower arrangement, interior decoration, flower arrangement, indoor plants, lighting, contract services, and more
  • New to this edition:
  • A new chapter on Facilities Planning and Facilities Management
  • New sections on: Floor pantry, contract specification, access equipment, faux wood and faux stone, basics of room layout, Wi-Fi and Internet devices, pillow menu, lawns and gardens, typical day and night cleaning activities in public areas, gate pass procedure, planning capital budgets, uniform management in hotels, trends in hotel uniforms, and more

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