Journals Higher Education



Published: 01 February 2016

248 Pages

5-1/2 x 8-1/4 inches

ISBN: 9780199380473

Also Available As:


Bookseller Code (02)


A New Standard for American Dining

Saru Jayaraman

  • An eloquent, highly researched argument for why restaurant employees' pay and benefits are a vital measure of quality in American dining
  • Revealing interviews with well-known chefs and restaurateurs (including Craft's Tom Colicchio and Chipotle's Monty Moran) whose work is leading the movement to combine fair wages and restaurant success
  • Features 14 case studies of "high road" and "low road" employment practices, including McDonald's, Subway, Taco Bell, Chipotle, In-N-Out Burger, Olive Garden, and Denny's
  • Includes diners' guides to highest--and lowest--scoring restaurants for worker pay and benefits in each sector of the restaurant industry
  • Offers actionable ways for restaurant owners, employees, and diners to positively effect change in this massive sector of the American economy

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