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Published: 24 January 2017

624 Pages

7 x 10 inches

ISBN: 9780199361182

Also Available As:


Bookseller Code (04)

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Conflict Resolution for the Helping Professions

Negotiation, Mediation, Advocacy, Facilitation, and Restorative Justice

Third Edition

Allan Barsky

  • Strategies for enhancing mindfulness (meditation, reflection, emotional regulation).
  • Preparation tools for negotiation, mediation, and advocacy.
  • Conflict Styles Inventory to assess one's preferred style of dealing with conflict.
  • Comparative approaches -- power-, rights-, interests-, transformation-, therapeutic-, and identity-based conflict resolution.
  • Varied contexts of practice.
  • Use of nonviolence -- asserting needs and promoting justice in a manner that is peaceful and respectful.
  • Learning how to use conflict to build better solutions, enhance relationships, and build better understanding between individuals, families, groups, organizations, and communities.
  • Role-play exercises and discussion questions.

New to this Edition:

  • Reflects critical changes in the fields of mediation, negotiation, facilitation, and advocacy over the past 10 years, including updated research and the inclusion of evidence-based practice
  • Completely new chapters on the theoretical bases of conflict resolution, restorative justice, family mediation, and transformation mediation
  • The chapter on negotiation has been divided into 4 chapters, one providing a generic framework for negotiation, and the others focusing on power-based, rights-based, and interest-based negotiation
  • The new modular format allows professors and instructors to choose which methods and models to emphasize in a particular course.
  • Each chapter begins with competence-based learning objectives
  • Ancillary materials include test banks, PowerPoint Presentations, sample syllabi, and additional exercises for each chapter

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