Journals Higher Education



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248 Pages

6-1/8 x 9-1/4 inches

ISBN: 9780190455286

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Bookseller Code (05)


Building Cultures and Climates for Effective Human Services

Understanding and Improving Organizational Social Contexts with the ARC mode

Anthony L. Hemmelgarn and Charles Glisson

Evidence-Based Practices

  • Provides a theoretical model based on empirical evidence for understanding and improving organizational social contexts
  • Utilizes actual case examples throughout to deepen the reader's understanding of organizational social context and strategies that improve services
  • Features ARC strategies tested with "gold standard" research designs using randomized controlled trials across multiple organizations
  • Provides the only organizational development model that triangulates the deployment of three recognized strategies within a comprehensive and orchestrated model to assure sustainable improvement to organizational effectiveness
  • Includes both a research and practitioner perspective to ensure that empirical evidence and clear strategies for practice are provided to the reader
  • Based on 40 years of the authors' high quality research that has informed and shaped organizational change theory within human services

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