Journals Higher Education

$45.00

Hardcover

This item is out of stock. It can be ordered now for delivery when back in stock.

Notify Me When In Stock

Published: 22 April 2018

272 Pages | Various, 8

8.5 x 5.4 inches

ISBN: 9780199476053


Bookseller Code (06)

1-800-Worlds

The Making of the Indian Call Centre Economy

Mathangi Krishnamurthy

  • An ethnographic study of the labour practices and life-worlds of Indian call centre workers
  • Locates the socio-economic and cultural transformations that accompanied and framed the development of the contemporary urban Indian call centre economy.
  • Demonstrates how the tenability of call centre work lies not in its financial rewards but in its powerful and continually unstable promise of class mobility.
Share:

Also of Interest