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Printed products

Placing an order

OUP currently has over 30,000 individual book, music, and electronic titles in print around the world at any one time. There are a variety of ways you can order titles from us.

Individual Customers

Order online

Customers in most countries can order many of our products online, including some of our online subscription products, and pay by credit or debit card.

Search for your product on our search page or browse our catalogue, and add items you wish to buy to your basket.

Order by phone

Customer service team:

Our staff are available from Monday-Friday 08.30am - 5.00pm (UK time) to take telephone orders.  Telephone: +44 (0)1536 452640 and select option 1.

Ordering from local retailers

Oxford books and other products are available through most good bookshops.  If a title is not available on the shelf, your local bookshop should be happy to order it on your behalf.

The Oxford University Press Bookshop

Situated in the heart of the city of Oxford, the Bookshop carries a wide selection of OUP titles spread over four floors.  A 10% discount is offered to all members of the University of Oxford and special 'Bookshop only' offers are available at all times.  The Bookshop is also an English Language Teaching 'Centre of Excellence' for Oxford.

Printed Music orders

A wide selection of Oxford music is available at any good music shop. Alternatively, you can order direct from Oxford University Press by using one of the methods given below.

  • Search the catalogue and order on-line if you live in Europe (including UK).
  • Contact our specialist music group:
    Telephone: +44 (0)1536 452630
    Fax: +44 (0)1865 313473
    Email: music.orders.uk@oup.com

Most out of print OUP music is available from our archive.

Retail and Wholesale Customers

Please visit our Booksellers Resource Centre for more information.

Ordering assistance and further information

If you require any further assistance with ordering, or cannot find what you are looking for above, please contact our customer service team:

OUP Customer Services
Tel: +44 (0) 1536 452640
Order requests: bookorders.uk@oup.com
Assistance/query requests: bookquery.uk@oup.com

Postal Address:
Oxford University Press
North Kettering Business Park
Hipwell Road
Kettering
Northamptonshire
NN14 1UA
UK

Customers in the UK can use our Freepost address:
Freepost RSKE-HHHE-KTJE
Oxford University Press
North Kettering Business Park
Hipwell Road
Kettering
Northamptonshire


Schools & Further Education Customers

You can order via phone or email; make sure you have the product ISBNs that you want to order and your delivery address and payment details available.

Telephone: +44 (0)1536 452610 — Primary
Telephone: +44 (0)1536 452620 — Secondary
Email: schools.orders.uk@oup.com

Trade customers

We are unable to accept orders through the website from trade customers wishing to order on credit, and/or at trade discount.

Please visit our Booksellers Resource Centre for more information.

Print music hire

Please vist our Music Hire Resource Centre for more information.

Item availability

If the title you wish to order is not currently in stock at our warehouse, you will see a message above the Add to Basket button on the catalogue page for that title.

Printed to order titles

Due to advances in printing technology, we are now able to keep many books in print which, in the past, would have had to go out of print due to the limitations and costs of traditional printing methods. These titles are described as "Printed to Order" (they may also be described as "Manufactured on Demand" or "Print on Demand").

Oxford University Press was one of the first publishers to explore printing on demand, and now has an active programme of several thousand titles. This allows us to guarantee the availability of a wide range of scholarly titles for the foreseeable future.

The process relies on the use of digital technology to hold and reproduce files and enhanced order-processing techniques to manage customer orders. Digital files are held for every title in the programme and physical books are only printed and shipped when we receive the order. As a result, orders for printed-to-order titles may take a few days longer to arrive.

Out of stock titles

In some cases, we may need to order your title from another OUP branch, or the title may be one which we manufacture to order.  In these cases, you will see a message on the catalogue page for that title informing you of the likely delivery time, and you should order in the normal way.

In other cases, we may be waiting for more stock to arrive, or a title may not yet be published.  In these cases, you can still place an order for delivery when the title is available.  We will process your order and charge you for the item(s) when we despatch your order.  Alternatively, you can choose to be informed by email when the title is available, using the link on the catalogue page.

Charging your credit card

Your card will automatically be pre-authorized by your card provider, and charged as soon as your order is despatched.  This means that if you place an order for a product that is not currently in stock, we will wait until we have stock that we can send you before charging your card.

Author discount

Unfortunately we are not yet able to accept orders online at author discount, although we hope to be able to make this service available very soon. In the meantime, please contact your Commissioning Editor for an author discount order form.

Contributor discount

Unfortunately we are not yet able to accept orders online at contributor discount, although we hope to be able to make this service available very soon. In the meantime, please contact your Commissioning Editor for a contributor discount order form.

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