Technical support
(This page is for subscribers outside the Americas.
Customers in North or South America should follow this link for correct contact information.)
Individual subscribers
If you have forgotten your user name or password, use this link for a reminder.
Otherwise, if you are having problems accessing or using the site please use this link to email technical support.
- Please include as much detail as possible in your message—it will help us to diagnose your problem.
- Before you email us—have you read the the browsers and settings page and about cookies? You might see the solution to your problem.
If you have subscribed via our online shop, use this link to edit your account.
- You can change your password or billing address, and renew your subscription.
If you have any queries about your subscription, please contact our online subscriptions team
- by email on onlinepersonalsubs@oup.com;
- by phone (+44 (0)1865 353705); or
- by fax (+44 (0)1865 353308).
Institutional account administrators
If you have any queries about your subscription, or would like to change your IP range, please contact our online subscriptions team
- by email on onlinesubscriptions@oup.com;
- by phone (+44 (0)1865 353705); or
- by fax (+44 (0)1865 353308).
If you are having problems accessing or using the site please use this link to email technical support.
- View usage reports
- See subscription FAQs
- (If you have forgotten your administrator password, email us for a reminder.)