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Chapter 01

Chapter objectives: The Basics of Group Communication

In this chapter, you will learn to do the following:

  • Name the characteristics essential for defining a group
  • Describe the task and relational dimensions of group activities
  • Recognize and use the unique communication opportunities of being in a group
  • Recognize and eliminate physical and psychological noise from group conversations

Online quiz

  1. A superordinate goal is one in which:
      a. group members work independently of one another to complete.
      b. cannot be completed by one person.
      c. is a supplementary task that must be accomplished in order for the group to accomplish its charge.
      d. requires the skills and talents of many group members.
      e. b and d
  2. Which one of the following is NOT a characteristic for defining a group?
      a. group identity
      b. interdependence of members
      c. dyadic interaction
      d. group goal
      e. group structure
  3. Group members who do not perform to their maximum level of potential contribution:
      a. Are known as social loafers.
      b. Do not understand the groupB s superordinate goal.
      c. Are more likely in larger groups.
      d. a and b
      e. a and c
  4. When discussing the task dimension in a group, this refers to:
      a. the groupB s task, activity or goal
      b. the emergence of leaders to delegate which members perform which tasks
      c. the only dimension a group needs to focus on to be considered effective
      d. the patterns of behavior that group members come to expect and rely on.
      e. the mechanism for developing and maintaining role identities.
  5. Which statement best characterizes the bona fide group perspective?
      a. Group members are influenced by their existing and previous group experiences.
      b. The behavior of a group changes only minimally based on the groupB s context.
      c. In most groups, group membership does not change over time.
      d. Group boundaries are generally stable but not permeable.
      e. Group members are not influenced by their expectations about how a group will interact.
  6. Group identity means that:
      a. group members develop a group name as well as a motto or slogan.
      b. group and individual outcomes are influenced by what other group members do.
      c. members have little or no expectation that group interaction will occur.
      d. when a temporary group becomes permanent based on performance and meeting goals
      e. individuals identify themselves with other group members and the group goal.
  7. Coalition formation is best described as:
      a. when the social and emotional dimensions of a group becomes its primary focus.
      b. when one member takes sides with another against yet another member of the group.
      c. the emergence of the group structure from rules and norms of the group.
      d. the interdependence team members must exhibit to accomplish a goal.
      e. e. when several groups share overlapping tasks or goals.
  8. A group which is high in both embeddedness and connectivity:
      a. Shares overlapping tasks or goals with several groups.
      b. Is central to the larger organizational structure around the group.
      c. Has fluid boundaries.
      d. a, b, and c
      e. None of the above.
  9. Group norms:
      a. Are a byproduct of coalition formation.
      b. Are never associated with group roles.
      c. Define the groupB s goal.
      d. Are patterns of behavior that others come to expect and rely on.
      e. Are one of the five characteristics for defining a group.
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