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One of the leading texts in technical writing, Reporting Technical Information introduces students to all aspects of technical communication, including letters, proposals, progress reports, recommendation reports, research reports, instructions, and oral reports. Continuing the esteemed tradition of its predecessors, the eleventh edition provides students with a solid foundation in technical communication and adds material on the most recent developments in the field.
The eleventh edition of Reporting Technical Information takes a new direction-specifically targeting students in a wide variety of science, health, business, engineering, and technical majors to prepare them to develop the kinds of documents they will most likely need to write after they leave school and begin their careers. This edition describes the development of written and oral communications in terms of both online and hardcopy presentations. Also, it seeks to provide students with a practical grasp of rhetorical skills that will aid them in a variety of careers and disciplines: helping them understand their readers, the context in which their documents will be read and used, define their purpose in writing, and design documents with those issues as critical guideposts.
This edition also offers increased coverage of ethics, within discussions of ethical principles throughout the text and an updated Chapter 5: Writing Ethically, and also international and global workplace issues, within a revised and updated Chapter 6: Writing for International Readers, with issues of cultural and social style differences discussed throughout all relevant chapters. Also, two new chapters have been added: one completely covering content management (Chapter 9: Creating and Managing Text) and another exploring the subject of versatile creativity for reports (Chapter 13: Creating Reports for Any Occasion), preparing students for the many different workplace report situations that may arise.
A new chapter has been added that focuses on achieving clarity for documents through design and format (Chapter 8: Designing and Formatting Documents). Also, the design elements discussed in this new chapter are then employed throughout the book itself, enabling students to more easily understand design principles. More illustrative figures have also been added throughout but primarily to Chapter 8 and a revised Chapter 11: Creating Tables and Figures. Also, they include a greater use of full color and a new approach, focusing on a broader range of disciplines. More example documents have also been added and more than half the sample documents used in the text are new examples. These additions fall throughout the book, but primarily within the revised Chapter 16: Making Proposals and Progress Reports and updated Chapter 19: Preparing Oral Reports: The Basics, and include new Web reports and other related documents. Also, Appendix B offers a new Example Student Technical Report in full. Further end-of-chapter exercises now include some projects specifically intended to encourage collaboration, often linked to an online component on the Companion Web Site, so student interaction is also encouraged.
Integrated throughout the text are web icons that point readers to the companion web site to Reporting Technical Information. The web site includes a range of additional examples that both supplement and extend the examples provided in the text. The web site also includes other report types, such as procedure manuals, full-length feasibility studies, and environmental impact statements. It also features interactive tutorials and document design templates, chapter summaries, practice quizzes, interactive exercises for students, and annotated links for each chapter, providing instructors and students with effective and engaging tools outside the classroom. An instructor's manual offering additional teaching resources for instructors accompanies the textbook as a CD-ROM and online.