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King & Lawley: Organizational Behaviour

Chapter 16: Web links

Disneyfied organizations

Pages 515-518.

The following are links to some of the organizations in the chapter which have some aspects of ‘Disneyization’ (Bryman, 2004):

Hard Rock Café: http://www.hardrock.com
Santa Claus Village, Finland: http://www.santaclausvillage.info/
West Edmonton mall: http://www.wem.ca
Black Country Living Museum: http://www.bclm.co.uk/

UBS dress code

See page 532.

The UBS dress code was discussed as an example of aesthetic labour. When it was first published, it attracted a lot of press attention, some of which can be found in the following links:

Kellaway, L (2010) Better to waste time at the office. Financial Times, 19 December 2010. Available at: http://www.ft.com/cms/s/0/6240fe56-0a30-11e0-84bc-00144feabdc0.html#axzz2DLkxbaax

Bolshaw, L (2010) La DressCode revisited. Financial Times, 23 December 2010. Available at: http://blogs.ft.com/women-at-the-top/2010/12/20/la-dresscode-revisited/#axzz2DLktqGZ6

BBC News, 2010 UBS dress code scrutinizes staff underwear, 17 December 2010. Available at: http://www.bbc.co.uk/news/business-12023033

BBC News 2011 UBS to revise 44-page dress code, 17 January 2011. Available at: http://www.bbc.co.uk/news/business-12207296

Daily Telegraph, 2011 Swiss bank UBS changes much-mocked dress-code, 17 January 2011. Available at: http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/8265124/Swiss-bank-UBS-changes-much-mocked-dress-code.html

The Guardian, 2010. UBS demands ‘well groomed’ employees, right down to their pants 17 December 2010 Available at: http://www.guardian.co.uk/money/blog/2010/dec/17/ubs-well-groomed-employees


See page 537.

Hooters was presented in the chapter as an organization singled out for the sexual commodification of its workers.

Hooters themselves talk quite openly about the imagery of the ‘Hooters girl’ on their own website at:

Debate about Hooters and its use of female sexual attractiveness can be found in the following articles:

The Guardian, 2010 Feminist activists protest against Hooters in Cardiff 11 August 2010 Available at:

MSNBC, 2006 Hooters to change – but not what works 14 December 2006 Available at:

Brown, J. 2008. Hooters: over the top, underdressed and over here. The Independent 12 April 2008 Available at:

Hyde, M (2008) Buffalo duck wings and a dash of orange tempt Beijing palates, The Guardian 12 August 2008 Available at: http://www.guardian.co.uk/sport/2008/aug/12/olympics20081

Bindel, J. 2008. It’s more like a strip club than a restaurant. The Guardian 11 April 2008 Available at: http://www.guardian.co.uk/lifeandstyle/2008/apr/11/women.business