Despatch & Delivery

How long will my order take to arrive? Back to top

If the item is in stock it will be delivered within 2-5 days for destinations in the UK, 2-7 days in Europe, and 2-10 days in the rest of the world.

Please note that we cannot guarantee the stock availability of any order and some items may take longer than quoted.

Our delivery services may require a signature on receipt of the parcel. Our carriers may attempt delivery at any time between the hours of 8.00am and 5.00pm. We therefore advise that you provide a shipping address where you or a representative can sign for delivery.

How much will postage cost? Back to top

Individual customers

UK delivery

Delivery Method Delivery Time Price per order
Under 3.5kg: Royal Mail 1st class post
Over 3.5kg: DPD UK Parcel
2-5 Days £3.00 or FREE on orders of £20 or over

European delivery options

For the following countries: Austria, Belgium, Channel Islands, Czech Republic, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.

Delivery Method Delivery Time Price per order
Under 3.5kg: Airmail
Over 3.5kg: DHL Europe Parcel
2-7 Days £6.00 (£5.00 for orders placed online)
Express Courier (not available for orders placed online) Depends on delivery address Quote on request

And for these countries: Albania, Andorra, Belarus, Bulgaria, Bosnia/Hercegovina, Croatia, Estonia, Greece, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Monaco, Moldova, Romania, Russian Federation, San Marino, Slovak Republic, Slovenia, Turkey, Ukraine, and Vatican City.

Delivery Method Delivery Time Price per order
Under 20kg: Airmail
Over 20kg: Road freight
2-10 Days £6.00 (£5.00 for orders placed online)
Express Courier (not available for orders placed online) Depends on delivery address Quote on request

Outside Europe: delivery options

Delivery Method Delivery Time Price per order
Airmail 2-10 Days £9.00 (£7.00 for orders placed online)

Please note, these charges do not apply to Music Hire Library deliveries. For more information, visit the Music Hire Library ordering page.

Schools and FE Colleges

Books are supplied at £3.85 postage and packing per order to UK schools and further education colleges within 7 days of receipt of order, subject to stock availability.

Customers outside the UK should add 10% for postage and packing on orders up to £1000. For orders in excess of this, please contact our Customer Service Team for carriage details.

Telephone (Primary): +44 (0)1536 452610

Telephone (Secondary): +44 (0)1536 452620

Fax (General): +44 (0)1536 454519

Email: schools.orders.uk@oup.com

Post: Oxford University Press, Customer Service Team, North Kettering Business Park,
Hipwell Road,
Kettering,
Northamptonshire,
NN14 1UA

How will my order be delivered? Back to top

See above. If you require further details regarding postage information, please contact a member of our customer service team:

OUP Customer Services
Telephone: +44 (0) 1536 452657
Email: onlinequeries.uk@oup.com

Postal Address:
Oxford University Press
North Kettering Business Park,
Hipwell Road,
Kettering,
Northamptonshire,
NN14 1UA
United Kingdom

When will I receive my pre-ordered items? Back to top

This depends on the item's publication date, which is shown on the item's catalogue entry. Once an item has been published, we will normally despatch within 5 working days.

Do you deliver to my country? Back to top

The service is currently available for deliveries to the following countries:

Afghanistan, Albania, Alderney, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, British Indian Ocean Territories, Brunei Darussalam, Bulgaria, Cambodia, Canada, Canary Islands, Cayman Islands, Channel Islands, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Estonia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Kiribati, Korea ( Republic of), Kuwait, Kyrgyzstan, Lao People's Democratic Republic (Laos), Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia (Former Yugoslav Republic of), Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritius, Mexico, Micronesia (Federated States of),US Minor Outlying Islands, Moldova, Monaco, Mongolia, Montserrat, Nauru, Nepal, Netherlands Antilles, Netherlands, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, North Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sark, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, Spain (excluding Canaries), Sri Lanka, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (US), Wallis and Futuna, Yemen.

Do you deliver to BFPO addresses? Back to top

Yes we do. Follow instructions on the registration page which will explain the details required to ensure correct delivery.